Robert Schrier
Clarksville,IN
Summary
Dynamic Hospitality Specialist: Highly successful at juggling multiple priorities while delivering superb service with a smile. Computer-savvy and organized with strong attention to detail. Thrives in competitive environments. Expert communicator and fast learning to ensure the most revenue possible for ownership. Seeking a company that is a great culture and engaging.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
The Sports and Social Club
Louisville, KY
09.2022 - 08.2024
- Personally oversaw development of additional revenue category “Late Night” by creating new practices and SOP’s
- Worked with local promoters for event management, brand marketing, and driving sales growth
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Restaurant Manager
Chilis's Bar and Grill
Louisville, KY
04.2021 - 09.2022
- Met, greeted, and encouraged feedback from guests and used feedback to implement positive changes within restaurant.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Director of Food and Beverage
Octane Raceway
Scottsdale, AZ
10.2019 - 04.2021
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Managed bar and wait staff including hiring, training, scheduling and analyzing theft and wastage.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution, producing 15% savings in food cost
- Venue AGM and served as a direct report for 4 department heads
Manager
Ra Sushi Bar And Restaurant
Tempe & Scottsdale, AZ
07.2017 - 10.2019
- Ensured staff provided best service possible and took hands on approach with guests in need of extra attention
- Leading incentive programs for encouraging staff to up-sell and increased overall sales by 5%
- Took ownership in monthly P&L and reported findings in actuals to GM and Regional Manager
- Hired, trained, and coached staff in all departments of restaurant
- Expert in Food Safety and ensuring restaurant is always inspection ready
- Started and ensured completion of work orders
Skills
- 8 years combined Restaurant experience
- 10 years Management Experience
- Ordering, Inventory, Budgeting, and P&L
- Forecasting and Revenue Management
Timeline
Assistant General Manager
The Sports and Social Club
09.2022 - 08.2024
Restaurant Manager
Chilis's Bar and Grill
04.2021 - 09.2022
Director of Food and Beverage
Octane Raceway
10.2019 - 04.2021
Manager
Ra Sushi Bar And Restaurant
07.2017 - 10.2019