- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Golf
Robert Sharot
Port Saint Lucie,FL
Summary
Dependable operations manager with a strong focus on customer service and relationship management. Proven ability to optimize processes, enhance customer satisfaction, and drive business growth through effective communication and strategic planning.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Carpets Etc
Port Saint Lucie, FL
08.2014 - 01.2025
- Managed daily operations, ensuring high-quality service and customer satisfaction.
- Oversaw inventory management processes, optimizing stock levels and reducing waste.
- Developed and nurtured lasting customer relationships by projecting professional image and responding quickly to logistical and scheduling issues.
- Met with customer and created estimate according to customer wants and needs.
Owner/Operator
Safe Clean
Port Saint Lucie, FL
04.2004 - 01.2025
- Developed and implemented marketing strategies to enhance brand visibility and sales growth.
- Trained and mentored staff on best practices for customer engagement and product knowledge.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Architectural Drafting
Suffolk County Community College
Selden, NY05.1982
Skills
- Operations management
- Dependable and reliable
- Customer service
- Customer-oriented
- Hiring
- Business planning
- Sales negotiation
- Relationship management
Interests
Timeline
Owner/Operator
Carpets Etc
08.2014 - 01.2025
Owner/Operator
Safe Clean
04.2004 - 01.2025
Architectural Drafting
Suffolk County Community College