ROBERT SHEEHAN JR.
Burlington,NJ
Summary
Recent Rutgers University graduate with a strong foundation in business analysis, risk management and process improvement. Experience in improving workflows and supporting the transition of claims processes from paper-based to digital platforms. An ambitious learner eager to apply analytical and technical skills to streamline operations in government and business settings.
Overview
6
6
years of professional experience
Work History
Information Technology Intern
NJ Department of the Treasury
06.2024 - Current
- Assisted in digitizing the state's claim intake process by transitioning PACFS and SDACFS from paper-based submissions to Salesforce, streamlining intake and review.
- Conducted UAT of digital claim forms, identifying compliance gaps, workflow inefficiencies, and usability issues, and provided feedback to supervisors and developers.
- Validated role-base access control for 5+ distinct user roles, ensuring appropriate access to claims data and workflow actions across the platform.
Fuel Associate
WaWa
05.2019 - 08.2023
- Assisted customers with fuel purchases, providing helpful information about available options while working in a fast-paced environment.
Education
Bachelor of Science - Marketing
Rutgers, The State University of New Jersey
New Brunswick, NJ08-2025
Associates of Science - Business Administration
Rowan College At Burlington County
Mount Laurel, NJ05.2023
Skills
- Skilled in Microsoft Office (Excel, Powerpoint, and Word)
- Basic Knowledge in Salesforce, Visual Studio, Tableau, Python, and SQL
- Excellent Organization and Communication Skills
- Data analysis
LEADERSHIP
- National Society of Leadership and Success May 2022 - May 2023
- Leadership Training Conference Jul 2017 - Jul 2018
- New Jersey State of Student Council Program
Timeline
Information Technology Intern
NJ Department of the Treasury
06.2024 - Current
Fuel Associate
WaWa
05.2019 - 08.2023
Bachelor of Science - Marketing
Rutgers, The State University of New Jersey
Associates of Science - Business Administration
Rowan College At Burlington County
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