Robert Sims
merchandiser
Phoenix,AZ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Old Ironside Express
Phoenix, United States
06.2021 - 10.2023
- Drive 30ft box trucks and 35ft flat-beds
- Deliver various loads to assigned designations in Maricopa, Pinal and Pima counties
- Load and unload trucks manually or using manual and electric jacks.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Ensured accurate completion of all paperwork associated with deliveries.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Checked tires for proper inflation before leaving on each route.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Utilized street maps to plan and determine most efficient routes.
- Loaded and unloaded vehicles at distribution center and delivery address.
Warehouse Manager
Medley Communications
Perris, United States
05.2014 - 08.2019
- Sub-contractors of Time-Warner Communications
- Maintain inventory control of equipment and materials to ensure techs had the proper equipment and tools to complete their assigned duties
- Order and stock equipment and materials to the warehouses as needed.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Established and maintained good relations with customers, vendors and transport companies.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Produce Clerk
Sprouts Farmers Markets, LLC
Riverside, United States
12.2013 - 06.2015
- Replenished display cases as necessary throughout the day.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened boxes and stocked products in appropriate sections.
- Assisted customers with product, promotion and policy information.
- Answered store and merchandise questions and led customers to wanted items.
- Assessed floor displays to restock merchandise.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Provided excellent customer service by greeting each customer promptly.
- Rotated produce items to ensure freshness.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Monitored work environment to maintain safety, cleanliness and organization.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Followed instructions to properly arrange merchandise items.
- Rotated stock to maintain freshness.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
Senior Produce Clerk
Fry's Food & Drugs
Peoria, United States
06.2005 - 05.2012
- Maintain cable equipment and materials needed to support techs in the field
- Forecasting equipment and material needs as needed
- Maintaining warehouse cleanliness.
- Ordered new inventory when needed to maintain adequate stock levels.
- Assisted in training new produce clerks on proper stocking procedures.
- Maintained cleanliness of the produce department including floors, shelves, coolers, and displays.
- Trained other staff members on proper food handling techniques according to local health code regulations.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Operated forklift and pallet jack to transport heavy loads.
- Rotated stock to ensure product freshness by checking expiration dates.
- Monitored temperature of refrigeration units for optimal storage conditions.
- Checked prices and located products for customers.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Ensured compliance with health codes related to food safety regulations.
- Answered shopper questions regarding shelf life and appropriate produce storage.
- Assessed floor displays to restock merchandise.
- Organized backroom areas for efficient receiving of product deliveries.
- Inspected products for quality, freshness, and damage before stocking shelves.
- Compared merchandise invoices to items actually received.
- Worked closely with the Produce Manager to ensure that store goals were met each week.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
Education
High School or equivalent - History, Math, Industrial Education
Balboa Sr. High
05.1977
Skills
- Excel
- Microsoft Excel
- Clerk
- Forecasting
- Warehousing
- Inventory Management
- Delivery Driving
- Loading/Unloading
- Quality Assurance
- Cargo Handling
- Load Balancing
- Dispatch Communication
- Order Verification
- DOT Compliance
- GPS Navigation
- Equipment Operation
- Vehicle Maintenance
- Local Delivery
- Heavy Lifting
- Vehicle Cleaning and Maintenance
- Time Management
- Trip Planning
- Courteous and Polite Demeanor
Work Authorization
United States
Personal Information
Title: Warehouse Clerk
Languages
English, Intermediate
Timeline
Delivery Driver
Old Ironside Express
06.2021 - 10.2023
Warehouse Manager
Medley Communications
05.2014 - 08.2019
Produce Clerk
Sprouts Farmers Markets, LLC
12.2013 - 06.2015
Senior Produce Clerk
Fry's Food & Drugs
06.2005 - 05.2012
High School or equivalent - History, Math, Industrial Education
Balboa Sr. High
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