Robert Sirota
Deer Park,NY
Summary
Attentive sales service representative focused on delivering exceptional service to every customer. Proven expertise in managing sales processes and servicing accounts regularly to boost revenue. Capitalizes on cross-selling opportunities by consulting regularly on customers' specific needs.
Overview
4
4
years of professional experience
Work History
Sales Service Representative
Cintas
Central Islip, New York
06.2021 - Current
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Deliver and service rental garments, amongst other facility services.
Ensure quality standards and solve customer concerns. - Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
Stock Employee
P.C. Richard & Son
Deer Park, NY
02.2019 - 05.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Loaded and unloaded products from trailers.
- Service customers daily by transporting appliances to their vehicles and homes.
- Tested appliances and electronics to ensure safety and functionality.
Junk Removal Professional
Jiffy Junk
West Babylon, New York
06.2017 - 06.2018
- Extensive physical labor, removing garbage and heavy objects from clients’ homes.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Developed estimates by costing materials, supplies and labor.
Education
Associate of Applied Science - Accounting
Suffolk County Community College
Brentwood, NY 01.2021
Skills
- Understanding Customer Needs
- Overcoming Objections
- Effective Customer Communication
- Solving Customer Concerns
- Responding to Difficult Customers
- Customer Account Management
- Upselling Products and Services
- Service Promotions
- Billing Adjustments and Refunds
- Invoice Preparation and Processing
Timeline
Sales Service Representative
Cintas
06.2021 - Current
Stock Employee
P.C. Richard & Son
02.2019 - 05.2021
Junk Removal Professional
Jiffy Junk
06.2017 - 06.2018
Associate of Applied Science - Accounting
Suffolk County Community College