Robert Smith
Orlando,Florida
Overview
16
16
years of professional experience
Work History
Insurance Broker
Family First Life
02.2023 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
DRIVER
UBER
10.2021 - Current
- PICKING UP RIDERS AND DROPPING THEM OFF
Sales Representative
Cellular Sales Verizon
08.2022 - 06.2023
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Trained and mentored new sales representatives.
MANAGER
ARCHTELECOM
08.2017 - 10.2021
- HIRING / SCHEDULING / TRAINING / INVENTORY / BANK DEPOSITS / TEAM BUILDING
SALES CONSULTANT
AT&T
12.2010 - 12.2016
- CUSTOMER SERVICE
- EXTENSIVE PRODUCT KNOWLEDGE
- CROSS SELLING & PROFILING
ASSISTANT STORE MANAGER
INTOUCH WIRELESS
11.2007 - 10.2010
- SALES / CUSTOMER SERVICE
Education
BUSINESS ADMINISTRATION -
VALENCIA COLLEGE
01.2013
BUSINESS ADMINISTRATION -
POLK COMMUNITY COLLEGE
01.2009
Skills
- Proactive team player
- Sales Presentations
- Networking capabilities
- Driven
Awards
PRESIDENTS CLUB WINNER 2019 ARCHTELECOM
Timeline
Insurance Broker
Family First Life
02.2023 - Current
Sales Representative
Cellular Sales Verizon
08.2022 - 06.2023
DRIVER
UBER
10.2021 - Current
MANAGER
ARCHTELECOM
08.2017 - 10.2021
SALES CONSULTANT
AT&T
12.2010 - 12.2016
ASSISTANT STORE MANAGER
INTOUCH WIRELESS
11.2007 - 10.2010
BUSINESS ADMINISTRATION -
VALENCIA COLLEGE
BUSINESS ADMINISTRATION -
POLK COMMUNITY COLLEGE