Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Smith

Youth Counselor Technician
Robbins,NC

Summary

With a proven track record at Juvenile Justice, I excel in maintaining safety and fostering positive change, evidenced by a significant reduction in contraband. My knowledge in security procedures and ability to de-escalate conflicts showcase my hard and soft skills, positioning me as a dedicated professional in Correctional and Youth Counselor Technition environments.

Overview

26
26
years of professional experience
3
3
years of post-secondary education

Work History

Youth Counselor Technician

Juvenile Justice
Siler City, NC
04.2022 - Current
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
  • Encouraged children to talk issues out with each other and without anger, which eased tense situations.

Customer Host

Walmart
Siler City, NC
04.2019 - 03.2022

Greeted incoming customers & provided directions to different store locations.

Played an active role in loss prevention efforts by monitoring suspicious activity & reporting incidents to management as needed.

Communicated proactively with supervisor regarding any issues or concerns that arose during shifts.

monitored incoming & outgoing guest for signs of suspicious behavior.

Kept entryway clean, neat, & free of hazards such as excess water.

Correctional Officer

Southern Correctional Institution
Troy, NC
05.2003 - 08.2018
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Supervised inmates during meals, recreation and other activities.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Documented inmate behavior and activities in logbooks.

Correctional Officer

Randolph Correctional Center
11.1998 - 02.2003
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Supervised inmates during meals, recreation and other activities.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Documented inmate behavior and activities in logbooks.

Education

High School Diploma -

James Kenan High School
Warsaw, NC
08.1983 - 06.1986

Certification - BLET

James Sprunt Community College
Kenansville, NC
09.1989 - 03.1990

Skills

  • Searched cells of inmates to identify and confiscate contraband and other prohibited items
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers
  • Escorted inmates to and from cells, court, hospitals, and medical appointments
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security
  • Enforced rules and regulations to maintain order among inmates
  • Responded to emergency situations and de-escalated hostile confrontations
  • Conducted security checks of inmates and living areas
  • Supervised inmates during meals, recreation and other activities
  • Transported inmates to and from court hearings, medical appointments and other locations
  • Documented inmate behavior and activities in logbooks

Timeline

Youth Counselor Technician

Juvenile Justice
04.2022 - Current

Customer Host

Walmart
04.2019 - 03.2022

Correctional Officer

Southern Correctional Institution
05.2003 - 08.2018

Correctional Officer

Randolph Correctional Center
11.1998 - 02.2003

Certification - BLET

James Sprunt Community College
09.1989 - 03.1990

High School Diploma -

James Kenan High School
08.1983 - 06.1986
Robert SmithYouth Counselor Technician