Robert Sory

Locksmith Technician

anytime locksmith

Colorado Springs, CO

01.2013 - 08.2023

Installed and repaired locks, door hardware and other security devices for commercial and residential customers.
Repaired, maintained and tested existing lock systems to ensure proper operation.
Replaced worn or broken parts in locksets, deadbolts, access control systems and other security devices.
Performed rekeying services on existing locksets to provide new key combinations.
Assisted customers with selecting the best type of lock system for their needs.
Cut keys by code as well as by hand using a variety of machines.
Provided emergency lockout services when needed.
Responded to service calls in a timely manner while maintaining customer satisfaction standards.
Utilized various tools such as picks, tension wrenches and impressioning tools to open locked doors without damage.
Evaluated the installation locations of locksets to ensure compliance with local building codes.
Conducted routine maintenance checks of all installed lock systems to identify potential problems before they occur.
Disassembled locksets for repair or replacement of components as necessary.
Ensured proper storage and transportation of inventory items including keys, lock cylinders, safes and related products.
Maintained accurate records of all jobs completed including customer information, job details and payment information.
Identified opportunities to upsell additional services or products to customers during service calls.
Adhered to safety protocols at all times while performing tasks associated with the role.
Provided technical support over the phone or via email when required.
Cut new keys and duplicated existing ones by using key cutting machines.
Operated tools and devices to open locks when no key was available.