Robert Strahanoski
Croatian Fraternal Union Lodge 170
JOLIET,IL
6
years of professional experience
Dynamic professional with a strong work ethic and teamwork skills. Known for effective mentoring of associates and driving customer satisfaction through proactive engagement and operational efficiencies.
Work History
Server
5 Months- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently while maintaining high levels of guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new servers on menu items, service standards, and restaurant policies.
- Implemented upselling techniques to increase revenue through beverage and dessert sales.
- Coordinated with front-of-house team to streamline operations during peak hours.
Volunteer
2 Years 8 Months- Supported planning and execution of special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Supported efficient operations at homeless shelter; preparing meals and organizing supplies.
Volunteer
5 Years 11 Months- Performed in cultural folk ensemble including roles as musician, singer, and dancer.
- Mentored new performers fostering a supportive and inclusive team environment.
- Assisted senior directors with musical instruction of new members.
- Assisted with rehearsing and presenting special events and programs.
- Active participant in fundraising efforts to secure necessary revenue through regular campaigns.
- Boosted community outreach by expanding participation and interest.
Shift Leader
4 Years 9 Months- Trained and mentored restaurant crew members on operational best practices and customer service standards.
- Monitored inventory levels, ensuring timely restocking of supplies for uninterrupted service.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Maintained accurate cash handling procedures throughout each shift while managing register transactions efficiently.
- Promoted a culture of teamwork, leading by example with strong work ethic and dedication to customer satisfaction.
- Enhanced customer satisfaction by addressing concerns promptly and professionally.
Education
High School Diploma
Skills
Work ethic
Adaptability
Customer service
Customer interaction
Professionalism
Order accuracy
Health regulations
Problem-solving
Skill adaptability
Strong work ethic
Organization
Timeline
Server
Texas Roadhouse Restaurant
03.2026 - CurrentRead More
Volunteer
Knights of Columbus Council # 4400
12.2023 - CurrentRead More
Shift Leader
Mark's on 59
06.2021 - 03.2026Read More
Volunteer
Croatian Fraternal Union Lodge 170
09.2020 - CurrentRead More
Joliet Catholic Academy
High School Diploma
Read More
Athletics
Joliet Catholic Academy Soccer Team 2021-2024