Robert Tanner
Summary
Results-driven Project Management Specialist experienced in prioritizing and executing multiple projects to achieve strategic objectives. Leveraged expertise in team development, process improvement, and customer service to foster collaboration and enhance operational efficiency. Committed to delivering impactful solutions through strong leadership and effective communication.
Overview
4
4
years of professional experience
Work History
Project Manager
Melwood enterprises
Upper Marlboro, MD
12.2024 - 07.2026
- Managed multiple projects with competing deadlines simultaneously.
- Managed project timelines and coordinated tasks among team members.
- Developed and maintained project plans, timelines, and budgets.
- Collaborated with stakeholders to gather requirements and define project scope.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Monitored project budgets and ensured resources were allocated effectively.
- Implemented process improvements to enhance team efficiency and workflow.
- Trained new team members on project management processes and best practices.
- Facilitated communication between team members and stakeholders effectively.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Determined project staffing needs and led resource management.
- Built and established strong partnerships with teams, vendors and contractors.
- Developed project construction schedule to guide project execution and updated as job progressed.
- Coordinated project schedules and resources for various client projects.
Supervisor/Floor Technician Supervisor
Goodwill
Washington, District dof Columbia
02.2023 - 12.2024
- Directed and supervised team of 15 employees in daily operations.
- Supervised daily operations and staff activities in retail environment.
- Trained new employees on company policies and customer service practices.
- Trained new employees on company policies and procedures.
- Implemented training sessions to improve team performance and efficiency.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Assisted in developing schedules for staff to meet operational needs.
- Ensured compliance with safety regulations and maintained a clean workspace.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Coordinated inventory management and stock replenishment processes effectively.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Tracked progress on projects and provided timely feedback to staff members.
- Complied with company policies, objectives and communication goals.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Maintained inventory of IT equipment and supplies efficiently.
- Analyzed system requirements to support IT project implementations.
- Assisted in deploying new systems and services into production environment.
- Tested, maintained and monitored computer programs and systems.
- Prepared and presented technical proposals for clients.
IT Intern
Alutiq inc
Washington, DC
02.2022 - 02.2023
- Assisted in troubleshooting software and hardware issues for internal teams.
- Supported system updates and installations on company devices.
- Documented installation or configuration procedures to allow maintenance and repetition.
- Documented technical processes and procedures for team reference.
- Maintained inventory of IT equipment and supplies for efficient operation.
- Maintained inventory records of all hardware equipment used by the organization.
- Completed frequent checks on user logins, file permissions and other data issues.
- Collaborated with other team members to deliver high quality results within tight deadlines.
- Participated in team meetings to discuss ongoing IT projects and initiatives.
Education
Reuben McCall Senior High
Tallulah, LASkills
- Project management
- Budget management
- Scheduling techniques
- Risk assessment
- Process improvement
- Change control processes
- Performance evaluation
- Team collaboration
- Effective communication
- Team development
- Customer service
- Client rapport
- Problem solving
- Compliance standards
- Performance coaching
Timeline
Project Manager
Melwood enterprises
12.2024 - 07.2026
Supervisor/Floor Technician Supervisor
Goodwill
02.2023 - 12.2024
IT Intern
Alutiq inc
02.2022 - 02.2023
Reuben McCall Senior High