Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Robert Tarver

Cyber Security
Virginia Beach,VA

Summary

Demonstrates a strong commitment to safeguarding sensitive information and improving service quality. Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Home Depot
12.2014 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Cybersecurity Intern

Home Depot, USA
05.2021 - 07.2021
  • Assisted in the development and enforcement of security policies related to mobile devices and remote access, safeguarding sensitive data.
  • Contributed to end-user security awareness training programs, promoting a strong organizational security culture.
  • Assisted in the development of cybersecurity policies and procedures to ensure compliance with industry standards.

Education

Bachelor of Science - Cyber Security Management And Policy

University of Maryland Global Campus
Adelphi,Md
05.2001 -

Skills

Network Security

Additional Information

Currently preparing for the Linux+ certification exam.

Completing several SOC projects to include automation of a SOC Lab.

Creating a GRC lab and dashboard.

Timeline

Cybersecurity Intern

Home Depot, USA
05.2021 - 07.2021

Customer Service Representative

Home Depot
12.2014 - Current

Bachelor of Science - Cyber Security Management And Policy

University of Maryland Global Campus
05.2001 -
Robert TarverCyber Security