Robert Taylor
Indianapolis,IN
Summary
- Goal-oriented with a proven track record of meeting occupancy goals through creative marketing strategies and continuous outreach. Skilled in fair housing regulations, property management, and real estate.
- Experienced in customer service, cash handling, and relationship building. Adept at closing techniques and lead conversion. Strong phone and email etiquette and community engagement skills. Experienced
- Security Officer with expertise in maintaining a secure environment through regular patrols, monitoring security cameras, and enforcing policies. Skilled in conflict resolution, emergency response, and documentation. Strong communication skills and a welcoming demeanor.
- Enterprising professional known for exceptional leadership skills and ambitious drive, consistently achieving leasing goals and fostering positive tenant relationships. Articulate communicator adept at creating engaging experiences that attract and retain clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Leasing Consultant
Birge & Held
Indianapolis, IN
10.2023 - 05.2024
- Conduct property tours and highlight amenities to potential renters
- Follow up with prospects and maintain an organized system for tracking leads
- Market and lease available units to prospective tenants, meeting occupancy goals
- Process lease applications, verify tenant information, and handle lease agreements
- Assist with marketing strategies, including advertising, social media, and community events
- Train, mentor, and provide guidance to the leasing team
- Improved leasing performance through creative campaigns, continuous outreach and social media presence
- Managed delinquent accounts, interest rate setting and check scanning to support accounting tasks
- Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance
- Planned and scheduled general maintenance, major repairs, and remodeling projects for properties
Security Officer
Memorial Hospital Police
South Bend, IN
08.2022 - 03.2023
- Patrol hospital premises, including parking lots, entry points, and restricted areas, to maintain a secure environment
- Monitor security cameras and respond promptly to any suspicious activities or breaches
- Enforce hospital policies, including access control for restricted areas, visitor regulations, and emergency procedures
- Assist with managing conflicts or disturbances involving patients, visitors, or staff in a calm and respectful manner
- Provide clear and accurate documentation of incidents, reports, and daily activities
- Respond promptly to emergencies such as medical codes, fire alarms, or security threats, coordinating with emergency services when required
- Offer assistance and directions to patients, visitors, and staff, ensuring a welcoming and professional demeanor
- Conduct routine inspections of hospital facilities to identify potential safety hazards or maintenance needs
Security Officer
Team Security
Tempe, AZ
03.2020 - 03.2022
- Patrolled premises regularly to maintain order and establish security presence
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
- Enforced safety regulations, policies and procedures to ensure a safe environment
Education
B.S. - Biology
Indiana State University
Terre Haute, IN10.2018
High School Diploma -
Concord High School
Elkhart, In06.2016
Skills
- Goal oriented
- Fair housing regulations
- Property management
- Real estate
- Customer service
- Cash handling
- Phone and email etiquette
- Telephone and email etiquette
- Relationship building
- Community engagement
- Closing techniques
- Background check process
- Lead conversion
- Visitor tracking
- Premises patrol
- Relationship building and management
- Access badge distribution
- Report writing
- Emergency management
- High level of integrity
- Detail-oriented
- Physical fitness
- Conflict de-escalation
- First aid and CPR certified
- Threat assessment
Certification
CPR Certified
Timeline
Lead Leasing Consultant
Birge & Held
10.2023 - 05.2024
Security Officer
Memorial Hospital Police
08.2022 - 03.2023
Security Officer
Team Security
03.2020 - 03.2022
B.S. - Biology
Indiana State University
High School Diploma -
Concord High School