Open To Work
Robert Thompson
West Lawn,PA
Work Preference
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Work History
General Manager
Neighbor Bob's Residential Painting
Wyomissing, PA
- Current
- Carry out sales proposals and estimate presentation along with performing skilled work involving painting and drywall repair
- Perform full surface preparation tasks before the actual painting
- Complete painting jobs within work schedules and move-ins
- Complete minor maintenance duties as needed
- Interior/Exterior painting, wallpaper removal, and drywall repair
- Provide all necessary correspondence for work that is completed
- Paint interior areas of residential buildings
- Coordinated supplies and materials for timely project completion.
Automotive Service Manager/Advisor
Sears Auto Center
Wyomissing, PA
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car
- Managing and overseeing the dealership's workflow and schedule
- Maintaining positive customer relationships to ensure repeat business
- Consistently met and surpassed weekly and monthly sales goals
- Monitored inventory levels and ordered necessary parts for repairs.
Munitions Systems Journeyman
United States Air Force
Goldsboro, NC
- Determines and maintains storage facilities, reports, safety, and security requirements
- Performs operator maintenance on munitions vehicles and equipment
- Top secret security clearance
- Served in Turkey during Operation Allied Force
- Operated forklifts, overhead cranes, bobtails, jammers, hauled tandem trailers, and munitions loading equipment
- Coordinated transportation of munitions to support operational readiness.
Maintenance Mechanic
HealthSouth Corporation
Reading, PA
- Maintain building and grounds including painting, mowing, snow plowing, repairs, assembly, and general maintenance
- Conducted routine inspections on medical equipment and machinery.
- Performed preventive maintenance on various hospital systems and tools.
- Operated hand and power tools to complete repairs.
- Performed preventive maintenance on hydraulic, pneumatic and mechanical systems.
- Monitor and report on project progress
Parts Counter Person
Lindgren Chrysler/Plymouth/Mazda
Shillington, PA
- Consulted with mechanics, local repair facilities, and retail customers to facilitate their part orders
- Inventory control, shipping and receiving, and warranty returns
- Consistently met monthly sales goals
- Awarded top parts salesperson multiple times
- Managed inventory levels and organized stock for easy access.
- Processed customer orders and ensured timely fulfillment of requests.
- Utilized computer system to check part numbers, prices, availability and special order items.
Education
Bachelor of Science - Criminal Justice
Grantham University
Kansas City, MO01.2011
Diploma - General
Wyomissing Area High School
Wyomissing, PA01.1994
Skills
- Project management
- Customer relationship management
- Inventory control
- Equipment maintenance
- Surface preparation
- Team building
- Sales strategy
- Communication skills
- Process improvement
- Quality assurance
- Client account management
- Labor cost controls
- Operations management
Personal Information
Work Permit: Authorized to work in the US for any employer
Military Service
Air Force, United States, E-4, Munitions Systems Journeyman
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
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Accomplished military veteran with an amazing work ethic
Timeline
General Manager
Neighbor Bob's Residential Painting
- Current
Automotive Service Manager/Advisor
Sears Auto Center
Munitions Systems Journeyman
United States Air Force
Maintenance Mechanic
HealthSouth Corporation
Parts Counter Person
Lindgren Chrysler/Plymouth/Mazda
Bachelor of Science - Criminal Justice
Grantham University
Diploma - General
Wyomissing Area High School