Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Timmer

Fresno

Summary

Results-driven leader with over 5 years of experience in retail, who has a passion for computers. I recently earned an IT Support Certificate from Google and have already applied that knowledge in a real-world setting by starting a home server, which has added to my experience with networking, software, and hardware. I am now looking for opportunities to bring my skills into IT and expand my career.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Floor Manager/ Key holder

Sports Station
11.2020 - Current
  • Open and close the store, ensuring smooth daily operations and an exceptional customer experience
  • Manage inventory by efficiently processing shipments, maintaining precise records and reducing discrepancies
  • Supervise team members usually up to 4 at a time, strategically assign tasks to maintain store cleanliness and organization and optimize customer satisfaction
  • Handle returns and exchanges and resolve customer issues with professionalism to maintain customer satisfaction
  • Count safe and registers to ensure 100% financial accuracy and security
  • Achieved promotion from Sales Associate to Key holder within the first year, recognizing outstanding performance and leadership abilities

Key Holder

Cotton On
10.2022 - 08.2023
  • Processed shipments accurately and efficiently, ensuring optimal product availability for our customers
  • Operated cash registers, handling high volumes of customer transactions as well as tracking sales data every hour to maintain financial precision throughout the day
  • Greeted customers, providing excellent service and building rapport to help create repeat customers

Education

California State University, Fresno
Fresno, CA
05-2021

Business Administration

College of the Sequoias
Visalia, California
01.2020

Skills

  • Linux OS
  • SSH Server
  • Virtualization (Docker, Portainer)
  • Networking (TCP/IP, DNS, DHCP)
  • Hardware installation
  • Software configuration
  • Ticketing systems
  • Help desk operations
  • Application installations

Certification

Google IT Support Professional Certificate

Timeline

Key Holder

Cotton On
10.2022 - 08.2023

Floor Manager/ Key holder

Sports Station
11.2020 - Current

Business Administration

College of the Sequoias

California State University, Fresno

Similar Profiles

CREATE PROFILE