Robert Tisdel

• Tour properties and present purchase offers to sellers and buyers for consideration and also negotiated prices based on criteria of my clients.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations, working with loan agents, inspectors, appraisers, and other agents.
• Wrote listings detailing and professionally highlighting property features to market my clients property.
• Communicated with clients to understand property needs and preferences.

• Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
• · Performs application reviews, accurately documents, and maintains underwriting files, and ensures the effective use of procedures in accordance with business practices.
• · Communicate with brokers, agencies, and other sources concerning outstanding requirements, underwriting decisions, reviews of potential applicants.
• Organized and detail-oriented with a strong work ethic.
• Learned and adapted quickly to new technology and software applications.

• Executed test scripts, logged defects and worked to resolve issues noted in testing process.
• Pursued professional development opportunities to learn new testing tools and test strategies.
• Collaborated with other testers, project managers, project owners, and developers team for testing and release management to achieve high-quality production of quarterly releases and other upgrades..
• Worked extended hours when necessary to meet deadlines.
• Documented testing procedures for developers and future testing use.
• Authored and maintained well-organized, efficient and successful manual test cases for entire team.
• Kept scripts and test cases updated with current requirements.
• Debugged mainframe problems and identified corrective actions such as incorrect financial calculations or missed regulatory mandates..

· Work closely with functional analysts to design the best technical solution to complex business problems.

· Participate i the analysis, design, development, testing, documentation, implementation, and maintenance of SAP and ERP solutions for the business.

· Visits different plant locations and work with their technical team to recognize and implement new.

SAP and ERP technology

· Respond to SAP issues affecting production or quality inspection and procedures from various plant locations 24 hours a day, 7 days a week.

· Lead efforts in new software testing, regression testing (served as team lead for QA team and IT

· Created testing scripts and conducted test in Quality Center

· Almost 2 years' experience in desktop support with IT Help Desk, 24X7 on call support rotation

· Experience resolving first and second level IT issues.

· Assisted in training new Help Desk Employees.

• Interacted with internal customers to understand business needs and translate into requirements and project scope.

• Worked for the Food Services Director in running the Food Services Department.
• While working there I helped mange and train over 50 workers including fulltime workers and student workers
• Created menus and assisted in running satellite venues.
• When needed worked on all food line cooking food, prepping, and cooking and serving for banquets and other events.
• Drove delivery truck for other campus outlets, ordered food/supplies/equipment.
• Helped organize and run events such as weddings, banquets, and various campus dinners and occasions
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.