Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Robert Tomes

Loveland,OH

Summary

My name is Robbie. I have an unprecedented desire to learn and lead. I achieved the rank of Eagle Scout and have always had a desire to grow as an individual. I am well organized and motivated to be the best self I possibly can be.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Customer Service Manager

Kroger
Goshen/Mulberry, OH
03.2020 - 02.2025
  • Handled $50,000+ each day
  • Interviewed, hired and trained staff to meet company objectives.
  • Trained and mentored new team members to promote productivity
  • Monitored team performance, identified areas for improvement and implemented corrective action plans as needed.
  • Consulted with customers regarding needs and addressed concerns.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Resolved escalated customer issues in a timely manner.
  • Answered questions from customers regarding their billing or payment status.
  • Monitored accounting, payroll and financial reporting activities.

Education

High School Diploma -

Goshen High School
Goshen, OH
05-2021

Some College (No Degree) - Biology

Miami University
Oxford, OH

Skills

  • Extensive accounting training and excel with math
  • Problem resolution
  • Organization and time management
  • Social perceptiveness
  • Multitasking
  • Relationship building
  • Quality assurance
  • Data management

Affiliations

  • Camping
  • Community Service
  • Bookworm
  • Farm care (animals and crops)

Accomplishments

  • Top 10 of my graduating class
  • Eagle Scout

Certification

  • Drivers License since March 2019

Timeline

Assistant Customer Service Manager

Kroger
03.2020 - 02.2025

High School Diploma -

Goshen High School

Some College (No Degree) - Biology

Miami University

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Robert Tomes