Developed strategies for increasing customer loyalty and satisfaction.
Negotiated contracts with vendors and suppliers to secure the best terms possible.
Managed customer service initiatives to resolve issues promptly and maintain high satisfaction levels.
Implemented marketing tactics increasing sales.
Built relationships with customers to encourage repeat business.
Maintained up-to-date knowledge of industry products and events.
Closing Expert
Target
Hodgkins, IL
01.2017 - 01.2020
Coordinated with other departments to ensure smooth flow of operations.
Maintained up-to-date knowledge of company products and services.
Collaborated with management on developing strategic plans for achieving business goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Reviewed completed work to verify consistency, quality, and conformance.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Greeted customers and provided exceptional customer service.
Helped customers find specific products, answered questions, and offered product advice.
Education
J Sterling Morton West Highschool
Illinois
Skills
Budget Development
Customer Relations/Retention
Inventory Management
Business Growth
Sales Strategies
Service-driven sales
Summary
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.