Overview
Work History
Education
Skills
Summary
Timeline
Generic

Robert Topczewski

Berwyn,IL

Overview

8
8
years of professional experience

Work History

Co-owner/Manager

3 Keys Comics
Crete, IL
01.2020 - 08.2024
  • Developed strategies for increasing customer loyalty and satisfaction.
  • Negotiated contracts with vendors and suppliers to secure the best terms possible.
  • Managed customer service initiatives to resolve issues promptly and maintain high satisfaction levels.
  • Implemented marketing tactics increasing sales.
  • Built relationships with customers to encourage repeat business.
  • Maintained up-to-date knowledge of industry products and events.

Closing Expert

Target
Hodgkins, IL
01.2017 - 01.2020
  • Coordinated with other departments to ensure smooth flow of operations.
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

J Sterling Morton West Highschool
Illinois

Skills

  • Budget Development
  • Customer Relations/Retention
  • Inventory Management
  • Business Growth
  • Sales Strategies
  • Service-driven sales

Summary

Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.

Timeline

Co-owner/Manager

3 Keys Comics
01.2020 - 08.2024

Closing Expert

Target
01.2017 - 01.2020

J Sterling Morton West Highschool
Robert Topczewski