Banquet
White Lodging | Austin, TX
February 2022 – Present
- Began as Banquet Houseman and mastered all setup, breakdown, and room configuration standards.
- Promoted to Banquet Server after demonstrating strong service skills and reliability.
- Delivered high-quality service for coffee breaks, buffets, and plated multi-course meals.
- Selected to perform Banquet Bartender duties for private and corporate events.
- Recognized by leadership for professionalism, adaptability, and guest-focused service.
- Chosen and approved for Banquet Captain training, identified as the next logical step in career progression.
- Assisted captains and managers with staff coordination, timing, and service flow during events.
TRD Caribe – Cuba
January 2010 – September 2018
- Started as Commercial Clerk and promoted to Manager due to performance and leadership skills.
- Led and supervised a team of 32 employees across 3 different stores.
- Managed daily operations, scheduling, inventory control, and customer service standards.
- Trained and coached staff to improve productivity and service quality.
- Ensured compliance with company policies and operational procedures.
