Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robert Treble

Oyster Bay,NY

Summary

Installation and design of WANs and LANs for new and existing offices and studios.
Server room design and layout.
Studio construction design and layout.
Hands-on ability of all aspects of IT build-outs.
Fortigate Firewall configuration and support.
User VPN configuration and support.
O365 Implementation and Administration.
E-mail/document user migrations between platforms. i.e. Google to O365
ISP and Voice contract negotiation for North America.
Domain Name/DNS SSL Cert management.
Active Directory Administration for local authentication at all locations and O365.
Powershell for O365 functions.
File server installation and maintenance. Synology, Mac and Windows file servers.

Windows Hyper-Visor.
Company FTP delivery system, design, and support.
JAMF server Installation and Maintenance.

JAMF Certified.
(VoIP) Over 20 years of Voice Experience.
Video security system installation and configuration.
Mac/Windows Desktop Support.
Zendesk integration.
Facebook Workplace integration and rollout.
PRTG server, network monitoring support.
ManageEngine configuration and rollout for password management.
LastPass Enterprise password management implementation.
Ubiquity WiFi and switch configuration.


Overview

41
41
years of professional experience
1
1
Certification

Work History

Systems Administrator

Sandbox Studio/CreativeDrive/Accenture
09.2012 - Current
  • Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
  • Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.
  • Tested software remotely and onsite for server sets to maintain operational readiness.
  • Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
  • Enhanced system security with regular patch updates and vulnerability assessments.
  • Implemented backup solutions, ensuring data integrity and availability in the event of a disaster or system failure.
  • Contributed to development, administration and testing of disaster recovery plans.
  • Configured and tested Windows Server operating systems with roles features.
  • Supported remote workforce needs by configuring secure VPN connections enabling them to access critical resources from any location.
  • Ensured optimal server uptime, monitoring system health and performing routine maintenance.
  • Coordinated multi-site connectivity initiatives resulting in seamless communication between geographically dispersed offices.

Technical Sales Engineer

Birns Communications
01.2001 - 09.2012
  • Partnered closely with project management teams to ensure smooth handoffs between pre-sales activities and implementation phases.
  • Delivered detailed product demonstrations, highlighting unique features and benefits to prospective customers.
  • Stayed current on industry trends and competitor offerings to maintain a strong competitive edge in the market.
  • Provided exceptional pre-sales support, guiding customers through the evaluation process and addressing any concerns or questions.

Certified System Installer

NEC Business Communications Systems,
01.1990 - 03.1998

Technician

LTI -a Union Telecom Contractor Local 1109
02.1984 - 01.1990

Education

High School Diploma -

Holy Cross High School
New York, NY
06-1983

Skills

  • Microsoft Office Suite
  • Technical support
  • Hardware troubleshooting
  • System monitoring
  • Data security
  • System upgrades
  • Network protocols
  • Email administration
  • Server management
  • Help desk software
  • Patch management
  • Group policy management
  • Network administration
  • Server hardware

Certification

  • JAMF jamf 2016

Timeline

Systems Administrator

Sandbox Studio/CreativeDrive/Accenture
09.2012 - Current

Technical Sales Engineer

Birns Communications
01.2001 - 09.2012

Certified System Installer

NEC Business Communications Systems,
01.1990 - 03.1998

Technician

LTI -a Union Telecom Contractor Local 1109
02.1984 - 01.1990

High School Diploma -

Holy Cross High School

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Robert Treble