Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 8 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
9
9
years of professional experience
Work History
PCA
Columbia Memorial Health
03.2016 - Current
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Answered patient assistance calls, assessed needs, and offered qualified support.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Supported needs of 7+ residents under long-term care.
Customer Service Representative
Styles Logistics
02.2019 - 04.2024
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered 30 plus customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Maintenance Technician
Taconic Retreat & Conference Center
04.2015 - 10.2018
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
Installed new locks, door handles and door closers.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Inspected fire extinguisher equipment on state-mandated schedule.
Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.