Robert Washington

• Maintain knowledge of products and services to present information according to sales train
• Provide information on all installation fees and campaign requirements and ensure compliance with all productivity standard requirements
• Utilized PowerPoint to design presentations that support sales efforts Coax, FTTH, and GPON services in the major markets Amarillo, Lubbock, and Midland and adjacent locations.
• Collaborate and build rapport with builders and residential developers regarding fiber and upcoming FTTH projects.
• Meet sales quota in an accountability-based work culture.
• Develop and grow new and existing accounts while establishing rapport with customers.
• Provide strong customer service and proactively evaluated needs and accommodated appropriately to retain business and obtain new leads for services
• Assisted with new installations and inspected completed work for customers.
• Position strategic alignment with market-specific demands and data-driven penetration strategies.
• Work together with Ecomm, Call Center and D2D to be resolve potential issues.

• Monitor West Texas new build developments and offer effectiveness and market competitiveness.

• Work with HOA community for participation in community work.

• Orient new hires with techniques for cutting animals, clean tools and equipment, and properly and safely utilize tools
• Establish rapport by introducing them to personnel currently working on the line, overseeing them during probationary period, and ensuring production goals were met under time constraints
• Demonstrated interpersonal skills by periodically pulling personnel off of the line and visiting with them about their goals, how they were interacting with other employees, discussing their day, and gauging their progress
• Mentored newcomers by measuring progress and ensuring they understood the dynamics of the work group they were in and feel like they were part of the JB Swift family.