Maria Pardo

• Generating Medicare referrals for home health care and palliative care by building relationships with Case Management, Social Workers, wellness directors and physicians.
• Responsible to develop business partnership generating home health referral growth by making effective sales contracts, calls, and presentations.
• Research and develops a specific territory in order to market and sell home care services to individuals and families.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Strengthened customer relationships with proactive and collaborative approach to managing needs.
• Maximized performance by monitoring daily activities and mentoring hospital needs.
• Resolved patients conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.
• Controlled costs to keep business operating within budget and increase profits.

Volunteer in local community group as a leader, mentor and small group facilitator.

• Managed and planned social activities to encourage program engagement.
• Researched potential local, regional, and national funders and assisted in relationship building.
• Developed and implemented strategies to drive organizational growth and development.
• Spearheaded innovative approaches to resource allocation and strategic planning.

• Sales, negotiate deals, answer Hospital questions regarding patients discharges, appointments and placement.
• Negotiating program needs with Memorial Hospital, attending meeting with case management.
• Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
• Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
• Educated patients and families on community resources, treatment options and health care services to better manage conditions.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Developed policies and procedures for effective pharmacy management.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

• Planned, directed and managed coordination of flight missions for flight crews.
• Transmitted flight plans and arrival reports to flight and air traffic control centers.
• Supported operations by managing professional communications, tracking data and managing records.
• Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.
• Accompanied aircraft as member of flight crew in order to monitor and handle cargo in flight.
• Posted and interpreted weather reports and decoded sequence reports.
• Maintained flight logs on incoming and outgoing flights and individual flights.
• Processed local and cross-country flight clearances and checked accuracy of flight plans.