Robert West
Jacksonville,FL
Summary
Hardworking Eye/Maintenance Technician bringing 10+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
33
33
years of professional experience
Work History
Security Officer
Allied Universal Security Services
02.2016 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Eye Technician
Safelite Optical
06.1996 - 07.2009
- Enhanced team collaboration by actively participating in staff meetings, sharing ideas, and providing constructive feedback on clinic operations.
- Provided exceptional customer service by addressing any concerns or questions regarding eye care procedures or products.
- Enhanced patient experience with welcoming demeanor and clear communication during pre-testing procedures.
- Maintained clean and organized workspace, ensuring proper sterilization of equipment for optimal patient safety.
- Developed trusting relationships with patients through attentive listening skills and genuine interest in their visual well-being.
Optical Technician
Optical Aide International
09.1991 - 07.2009
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Education
No Degree - Opticianry
Florida State College At Jacksonville
Jacksonville, FLHigh School Diploma -
Early County High School
Blakely, GA06.1971
Skills
- Report Writing
- Security Guard License
- Workplace Safety
- Reliability
- General security
- CCTV Surveillance
- Detail Oriented
- Physical Fitness
- Work ethic
- Patrol operations
- Emergency Response
- Punctuality
Timeline
Security Officer
Allied Universal Security Services
02.2016 - Current
Eye Technician
Safelite Optical
06.1996 - 07.2009
Optical Technician
Optical Aide International
09.1991 - 07.2009
No Degree - Opticianry
Florida State College At Jacksonville
High School Diploma -
Early County High School
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