Robert Westlund
Willowbrook,Illinois
Overview
10
10
years of professional experience
Work History
Administrative Assistant
RCS CPAs
Hillside, IL
11.2014 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Read and prioritized Partners emails
- Scheduled meetings based on partner's itineraries
- Assembled documents
- Scanned documents
- efile tax returns
- Mailing functions
- Bank deposits
Timeline
Administrative Assistant
RCS CPAs
11.2014 - 07.2024