Summary
Overview
Work History
Education
Skills
Timeline
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Robert Wickersham

Summary

Accomplished Asset Protection Manager with a proven track record at Walmart, enhancing safety and minimizing loss through expert collaboration with law enforcement and strategic team leadership. Skilled in video monitoring and conflict de-escalation, I have significantly improved inventory accuracy and fostered a secure environment for employees and customers alike. Law enforcement professional with commitment to protecting public safety and upholding law. Known for reliability, adaptability, and strong sense of duty, contributing to cohesive team environment. Possesses key skills in crisis management and community outreach, ensuring effective collaboration and positive outcomes.

Overview

43
43
years of professional experience

Work History

Asset Protection Investigator

Walmart
02.2023 - Current
  • Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
  • Provided ongoing training for store associates on asset protection best practices, resulting in improved awareness and vigilance among staff members.
  • Improved asset protection efforts by conducting thorough internal and external investigations.
  • Minimized loss for the company through timely resolution of cases involving theft, fraud, and policy violations.
  • Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.

Asset Protection Manager

Walmart
07.2015 - 10.2021
  • Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
  • Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
  • Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
  • Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.

Asset Protection Associate

Walmart
03.2010 - 07.2015
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Contacted local authorities and apprehended shoplifters.
  • Checked CCTV for evidence of shoplifting.

Police Officer

Downers Grove Police Dept.
01.1990 - 01.2010
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Certified Truck Enforcement Officer

Police Officer

Bloomingdale Police Department
10.1985 - 01.1990
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Testified effectively in court, contributing to successful prosecutions of offenders.

Loss Prevention Officer

Montgomery Ward
09.1983 - 01.1985
  • Completed incident reports and activity logs for accurate, current records.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.

Technical Sales Person

Montgomery Ward
10.1981 - 09.1983
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Sold Home Improvement, Paint, and Hardware merchandise.

Education

No Degree - Criminal Justice

College Of Dupage
Glen Ellyn, IL

High School Diploma -

Glenbard North High School
Carol Stream, IL
06.1983

Skills

  • Video Monitoring
  • Physical Security
  • Incident Reporting
  • Access Control
  • Conflict de-escalation
  • Criminal Investigations
  • Emergency vehicle operation
  • Officer Training
  • Self-defense techniques
  • Criminal Law
  • Law Enforcement
  • Courtroom Testimony
  • Tactical Driving

Timeline

Asset Protection Investigator

Walmart
02.2023 - Current

Asset Protection Manager

Walmart
07.2015 - 10.2021

Asset Protection Associate

Walmart
03.2010 - 07.2015

Police Officer

Downers Grove Police Dept.
01.1990 - 01.2010

Police Officer

Bloomingdale Police Department
10.1985 - 01.1990

Loss Prevention Officer

Montgomery Ward
09.1983 - 01.1985

Technical Sales Person

Montgomery Ward
10.1981 - 09.1983

No Degree - Criminal Justice

College Of Dupage

High School Diploma -

Glenbard North High School

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Robert Wickersham