Robert Wilkins

• Collaborated with warehouse staff to facilitate accurate loading and unloading processes.
• Provided exceptional customer service by addressing inquiries and resolving issues on-site.
• Improved delivery efficiency by planning optimal routes and adhering to strict schedules.
• Assisted with loading and unloading cargo, ensuring safe transport of goods while minimizing risk of damage or loss.
• Completed detailed logs and reports for each trip, supporting accurate recordkeeping for compliance purposes.
• Demonstrated adaptability in handling diverse cargo types, from perishable goods to hazardous materials, following industry standards for safe transportation.
• Navigated various traffic conditions safely, consistently abiding by local laws and regulations for Class B CDL vehicles.
• Continuously updated knowledge of DOT regulations and HOS rules, staying compliant with industry requirements at all times.

• Operated Class B commercial vehicles for efficient delivery of electrical supplies.
• Ensured compliance with safety regulations and company policies during transportation.
• Conducted pre-trip and post-trip inspections to maintain vehicle safety standards.
• Managed route planning to optimize delivery schedules and reduce downtime.

Responsible for removal and installation of various gauges of electrical cable in confined spaces with other team members. Also required to drive CDL Class B rated vehicle to and from work locations.

• Conducted site assessments to determine optimal installation approaches and solutions.
• Installed and maintained cable infrastructure to ensure reliable service delivery.
• Collaborated with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Completed all required training courses on new cable installation techniques, equipment, and industry best practices in a timely manner.
• Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
• Provided valuable input during team meetings by sharing ideas on process improvements and ways to elevate the overall customer experience.

Responsible for the installation and servicing of company's video, internet and telephone products.

• Diagnosed and repaired cable service issues for residential and commercial clients.
• Installed and maintained various telecommunications equipment, ensuring optimal performance and reliability.
• Trained junior technicians on installation procedures and troubleshooting techniques, enhancing team proficiency.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Operated hand tools and power equipment according to company safety procedures.
• Followed safety procedures to avoid injuries in field.