Robert Williams
Colorado Springs,CO
Summary
Accomplished HR professional with extensive experience in talent acquisition and employee relations management, notably with the U.S. Army. Expert in optimizing HR processes and enhancing workforce planning, achieving significant improvements in employee satisfaction and diversity. Skilled in payroll processing and project management, demonstrating a strong commitment to results through strategic planning and effective team leadership.
Overview
9
9
years of professional experience
Work History
Senior Human Resources Technician
U.S. Army Active Duty
Fort Carson, CO
03.2019 - Current
- Migrated legacy HRIS system to new technology to minimize business impacts.
- Managed benefits administration tasks, such as enrollment processing and claims resolution, providing excellent customer service to employees.
- Optimized payroll processes through close collaboration with finance department members, reducing errors and ensuring timely payment to employees.
- Assisted HR manager with annual performance review process, ensuring timely completion of evaluations and goal setting.
- Collaborated with department managers to create detailed job descriptions for open positions, attracting qualified candidates.
- Maintained accurate employee records, ensuring compliance with state and federal regulations.
- Promoted a positive work environment by coordinating team-building events and employee recognition initiatives.
- Conducted regular audits of HR policies and procedures, ensuring alignment with industry best practices and legal requirements.
- Served as a knowledgeable resource for employees regarding company policies and benefits information, promoting transparency within the organization.
- Assisted in developing diversity and inclusion initiatives that fostered a more inclusive work environment for all employees.
- Reduced time-to-fill metrics by utilizing effective sourcing strategies and maintaining a strong candidate pipeline.
- Developed comprehensive training programs for staff, increasing overall knowledge and skill sets within the organization.
- Enhanced employee satisfaction by implementing efficient HR processes and addressing concerns promptly.
- Facilitated effective conflict resolution between employees and managers, promoting open communication and positive working relationships.
- Streamlined onboarding procedures for new hires, resulting in reduced time to productivity.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Assisted with writing job postings and job descriptions for boards.
- Collaborated with managers to identify and address employee relations issues.
S1 NCOIC
U.S. Army Active Duty
Italy
09.2017 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Recruiter
U.S. Army Recruiting Command
Westminster, MD
09.2015 - 09.2017
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
Education
Associate Of Applied Science - Multidisciplinary Studies
Grantham University
Lenexa, KS03.2022
Skills
- HR Policies Implementation
- Employee Onboarding
- Payroll Processing
- Recruitment and selection
- Talent Acquisition
- Employee Relations Management
- Workforce Planning
- Customer Relations
- Training and mentoring
- Diversity and Inclusion
- Staff Management
- Complex Problem-Solving
- Event Management
- Training development
- Project Management
Timeline
Senior Human Resources Technician
U.S. Army Active Duty
03.2019 - Current
S1 NCOIC
U.S. Army Active Duty
09.2017 - 03.2019
Recruiter
U.S. Army Recruiting Command
09.2015 - 09.2017
Associate Of Applied Science - Multidisciplinary Studies
Grantham University