Robert Williams
Poteau,OK
Summary
Accomplished Lead Operator with a proven track record at Glatfelter, enhancing machine maintenance and safety compliance. Expert in minimizing warranty repair costs by over 30% at ABB Motors & Mechanical, Inc. - Baldor Electric. Adept at streamlining onboarding processes at Arkansas Poly, demonstrating strong team collaboration and leadership skills.
Overview
24
24
years of professional experience
Work History
Lead Operator
Glatfelter
Fort Smith, AR
09.2017 - Current
Warranty Repair
ABB Motors & Mechanical, Inc. - Baldor Electric
Fort Smith, AR
09.2008 - 09.2017
- Aided in the reduction of warranty repair costs by identifying potential issues during routine services before escalating to larger concerns.
- Coordinated with vendors for warranty repair of IT assets.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Kept customers informed of status of pending or in-process work orders and warranty repair items.
Senior Trainer
Arkansas Poly
Van Buren, AR
08.2000 - 05.2008
- Streamlined onboarding processes for new hires, accelerating their integration into job roles.
- Analyzed training, student outcomes and course delivery metrics to produce reports for senior management.
- Evaluated training needs to improve training quality.
- Oversaw day-to-day functions of training department.
Education
Graduate - Carpentry
Kiamichi Area Vo Tech Mcalester Ok
McAlester, OK05.1995
Skills
Machine Maintenance
Safety Compliance
Lockout and tagout processes
Team Player
Timeline
Lead Operator
Glatfelter
09.2017 - Current
Warranty Repair
ABB Motors & Mechanical, Inc. - Baldor Electric
09.2008 - 09.2017
Senior Trainer
Arkansas Poly
08.2000 - 05.2008
Graduate - Carpentry
Kiamichi Area Vo Tech Mcalester Ok