Summary
Overview
Work History
Education
Skills
Timeline
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Robert Williams

Poteau,OK

Summary

Accomplished Lead Operator with a proven track record at Glatfelter, enhancing machine maintenance and safety compliance. Expert in minimizing warranty repair costs by over 30% at ABB Motors & Mechanical, Inc. - Baldor Electric. Adept at streamlining onboarding processes at Arkansas Poly, demonstrating strong team collaboration and leadership skills.

Overview

24
24
years of professional experience

Work History

Lead Operator

Glatfelter
09.2017 - Current

Warranty Repair

ABB Motors & Mechanical, Inc. - Baldor Electric
09.2008 - 09.2017
  • Aided in the reduction of warranty repair costs by identifying potential issues during routine services before escalating to larger concerns.
  • Coordinated with vendors for warranty repair of IT assets.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Kept customers informed of status of pending or in-process work orders and warranty repair items.

Senior Trainer

Arkansas Poly
08.2000 - 05.2008
  • Streamlined onboarding processes for new hires, accelerating their integration into job roles.
  • Analyzed training, student outcomes and course delivery metrics to produce reports for senior management.
  • Evaluated training needs to improve training quality.
  • Oversaw day-to-day functions of training department.

Education

Graduate - Carpentry

Kiamichi Area Vo Tech Mcalester Ok
McAlester, OK
05.1995

Skills

Machine Maintenance

Safety Compliance

Lockout and tagout processes

Team Player

Timeline

Lead Operator

Glatfelter
09.2017 - Current

Warranty Repair

ABB Motors & Mechanical, Inc. - Baldor Electric
09.2008 - 09.2017

Senior Trainer

Arkansas Poly
08.2000 - 05.2008

Graduate - Carpentry

Kiamichi Area Vo Tech Mcalester Ok

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Robert Williams