Robert Williams
Frostburg,MD
Summary
Experienced essential worker with over six years of proven reliability and consistency in a service-focused environment. Through working closely with both clients and colleagues, I have developed a strong work ethic, adaptability, and respect for teamwork. Known for dependability and dedication, I consistently meet expectations and take pride in delivering quality work. I am now seeking to expand my experience and contribute my skills to a new opportunity with a strong and growing organization.
Overview
11
11
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Human Services Worker
Archway station
Cumberland, Md
04.2019 - Current
- Provided support to clients in accessing community resources and services.
- Assisted in developing individualized service plans for clients in need.
- Facilitated support groups to promote social interaction and skill development.
Truck Unloader
Macys Warehouse
Martinsburg, West Virginia
10.2017 - 02.2019
- Unloaded merchandise from delivery trucks efficiently.
- Sorted products according to department and SKU requirements.
- Operated pallet jacks and forklifts to move heavy items safely.
General Laborer
ClosetMaid
Oakland, Maryland
03.2018 - 08.2018
- Operated various hand tools and machinery for assembly tasks.
- Maintained cleanliness and organization in work areas to ensure safety.
- Assisted in loading and unloading materials for production lines.
Package Handler
UPS
Cumberland, Md
01.2015 - 01.2016
- Sorted packages by destination to prepare for timely deliveries.
- Operated conveyor belts and scanners for efficient package handling.
- Loaded and unloaded packages from delivery trucks safely.
Education
HD Woodson Shs
Washington, DCSome College (No Degree) - Business
Allegany College of Maryland
Cumberland, MDSkills
- Client advocacy
- Effective communication
- Active listening
- Life skills training
- Excellent communication
- Written communication
- Task prioritization
- Resource coordination
- Crisis intervention
- Mental health support
- Team collaboration
Languages
Spanish
Limited
Certification
- Forklift 2018
- CPR current
Timeline
Human Services Worker
Archway station
04.2019 - Current
General Laborer
ClosetMaid
03.2018 - 08.2018
Truck Unloader
Macys Warehouse
10.2017 - 02.2019
Package Handler
UPS
01.2015 - 01.2016
HD Woodson Shs
Some College (No Degree) - Business
Allegany College of Maryland