Summary
Overview
Work History
Education
Skills
Timeline
Robert Wolff

Robert Wolff

Rome,NY

Summary

Proven security professional with extensive experience at Securitas Security Services USA, adept in CCTV surveillance and emergency response. Demonstrates exceptional problem-solving abilities and a strong work ethic, significantly enhancing safety and reducing incidents. Skilled in conflict de-escalation and effective communication, ensuring a secure environment for all.

Overview

44
44
years of professional experience

Work History

Security Officer

Securitas Security Services USA
03.2019 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Prison Guard

New York State Department Of Corrections
01.1985 - 05.2012
  • Conducted routine inspections of security equipment, ensuring timely maintenance or replacement when necessary for optimal functionality at all times.
  • Updated record-keeping systems regularly, contributing to accurate tracking of inmate populations and efficient allocation of resources within the facility.
  • Fostered positive relationships with inmates by demonstrating empathy and understanding, promoting a more cooperative environment among the prison population.
  • Enhanced prison safety by conducting thorough cell searches for contraband items.
  • Facilitated safe transportation of inmates between facilities or during off-site appointments, minimizing potential risks during transit.
  • Promoted a respectful environment within the prison community through fair treatment of all inmates regardless of background.
  • Improved inmate behavior by enforcing strict disciplinary procedures and maintaining consistent communication.
  • Provided support to fellow officers in crisis situations, leading to successful conflict resolution and improved teamwork.
  • Supported successful reintegration efforts by mentoring inmates nearing release dates and providing guidance on life skills and employment opportunities.
  • Expedited response times in emergency situations by maintaining open lines of communication with fellow officers and following established protocols diligently.
  • Maintained order during meal times, recreation periods, and other daily activities to ensure a stable environment.
  • Contributed to effective rehabilitation programs by coordinating with counselors and offering guidance to inmates on available resources.
  • Increased overall prison security through diligent monitoring of surveillance cameras and reporting any suspicious activity immediately.
  • Assisted with the processing of new inmates, ensuring accurate documentation and timely completion of necessary procedures.
  • Aided in the prevention of escape attempts by routinely inspecting facility perimeters and addressing any vulnerabilities found.
  • Supported fellow officers during high-stress situations, providing backup and guidance when needed to maintain order and stability within the facility.
  • Collaborated with medical staff to address inmate health concerns promptly, ensuring appropriate care was received as needed.
  • Participated in ongoing training initiatives to stay current on industry best practices, leading to continuous improvement in job performance.
  • Reduced incidents of violence through regular monitoring of inmate interactions and proactive intervention.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Completed intake paperwork, fingerprints, and searches.
  • Observed behavior of residents individually and in groups.
  • Booked new inmates into facility and processed inmates for release.
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Interviewed inmates to obtain information and assess needs.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Prepared reports to document incidents and violations.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Conducted security checks of inmates and living areas.
  • Supervised inmates during meals, recreation and other activities.
  • Documented inmate behavior and activities in logbooks.
  • Assisted in intake and release of inmates.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Investigated and responded to incidents of inmate misconduct.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Interviewed inmates to obtain information and evidence.
  • Responded to inquiries from inmates and other members of public.
  • Coordinated with other law enforcement personnel to exchange information.

Air Force Security Forces

174th Hancock Field
01.1981 - 03.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

GED -

Rome Free Academy, Rome, NY

Skills

  • Report Writing
  • Security Guard License
  • General security
  • Incident Reporting
  • CCTV Surveillance
  • Detail Oriented
  • CCTV Monitoring
  • Surveillance
  • Emergency Response
  • Access Control
  • Patrol operations
  • Complex Problem-Solving
  • Security Screenings
  • Conflict de-escalation
  • Conflict resolution techniques
  • Threat Assessment
  • Access Control Management
  • Electronic surveillance
  • Investigative abilities
  • Threat Management
  • Stationary surveillance
  • Security Equipment Operation
  • Crime Prevention
  • Metal detector operation
  • Crisis Management
  • Emergency Management
  • Theft prevention training
  • Crime prevention methods
  • Military experience
  • Law enforcement background
  • Crisis intervention training
  • Criminal Law
  • Work ethic
  • Workplace Safety
  • Patrolling
  • Verbal and written communication
  • Reliability
  • Punctuality
  • Security camera monitoring
  • Security Protocols
  • Security procedures knowledge
  • Event security
  • Patrol techniques
  • Keen observer
  • De-Escalation Techniques
  • Security operations experience
  • Perimeter security
  • Personal security
  • Legible report writing
  • Superb surveillance skills
  • Vehicle inspections
  • Traffic Control
  • Customer Service
  • Team Player
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Ground Patrol
  • Adaptable and Flexible
  • Team Leadership
  • Attentive and Observant
  • Visitor screening

Timeline

Security Officer - Securitas Security Services USA
03.2019 - Current
Prison Guard - New York State Department Of Corrections
01.1985 - 05.2012
Air Force Security Forces - 174th Hancock Field
01.1981 - 03.2012
Rome Free Academy - GED,

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Robert Wolff