Robert Woodard
Seminole,FL
Summary
Experienced and detail-oriented **Marine Boat Mechanic** with a strong background working in **marine service departments and boat dealerships**. Proven ability to diagnose, repair, and maintain a wide range of recreational vessels while meeting dealership standards for quality, efficiency, and customer satisfaction. Adept at collaborating with service advisors, parts departments, and management to ensure timely repairs, accurate documentation, and excellent customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Owner
Performance Marine
08.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Perform diagnostics, repairs, and routine maintenance on customer and inventory vessels
- Perform sea trials and water tests to confirm performance and safety
Marine Service Technician
Outboard Marine
08.2021 - 11.2022
- Streamlined repair processes with effective communication between team members, leading to increased efficiency in service delivery.
- Delivered exceptional customer service by addressing client concerns promptly and offering reliable solutions for their marine needs.
- Promoted adherence to safety regulations within the workshop environment ensuring a hazard-free working space.
- Achieved timely repairs and maintenance for clients by adhering to strict schedules and prioritizing tasks effectively.
- Expedited turnaround times for repairs with proficient use of specialized tools such as torque wrenches and multimeters when diagnosing problems in vessels.
- Supported team members during high-pressure situations, contributing to a positive work atmosphere that led to increased productivity.
- Ensured optimal engine performance by executing comprehensive preventive maintenance routines, including oil changes, filter replacements, and belt adjustments.
- Enhanced vessel performance by conducting thorough inspections and diagnostics on marine engines and systems.
Education
Certificate - Marine Maintenance And Ship Repair
MMI Institute
Orlando, FL06-2001
High School Diploma -
East Brunswick VoTech
East Brunswick, NJ06-1999
Skills
- Small business operations
- Relationship building
- Customer relations
- Client service
- Business management
- Marketing
- Verbal and written communication
- Business marketing
- Sales management
- Electrical & Wiring Troubleshooting
- Gas Engines (MerCruiser, Yamaha, Volvo Penta, Mercury, Suzuki)
- Dealership Warranty & Repair Standards
- Outboard, Inboard & Stern Drive Systems
Certification
Certificate - Mercury 4-Stroke Outboard
Certificate - Mercruiser
Certificate - Yamaha Outboard
Timeline
Owner
Performance Marine
08.2024 - Current
Marine Service Technician
Outboard Marine
08.2021 - 11.2022
Certificate - Marine Maintenance And Ship Repair
MMI Institute
High School Diploma -
East Brunswick VoTech