Robert Young
Wesley Chapel,FL
Summary
Dynamic and performance driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful business manager with proven success leading productive teams, controlling budgets, developing talent, driving world class customer experiences and delivering profitable growth.
Overview
17
17
years of professional experience
Work History
Executive Director House of Sport
Dick’s Sporting Goods
Tampa, Florida
02.2024 - Current
- Exceeded sales budget expectations in the first year since opening and led the entire House Of Sport chain in Q4 sales to plan
- Continued to grow sales maintaining a positive comp even after having the closest in proximity House of Sport location added in Q4 FY2025 with over $40M in total Omni sales in the first year.
- Led strategic initiatives to enhance organizational effectiveness and mission alignment.
- Collaborated and developed strong relationships with business partners, both in the field, within the community and at the CSC, regularly levering connections to drive results and reduce pain points for their stores. Drove the vision and set direction through transparent and honest communication with all teammates at every level within the store; closing any potential communication gaps and ensuring all teammates feel prioritized when hearing key messaging.
- Focused on creating inclusive and diverse leadership teams that meet the needs and complexity of communities their store serves
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Built a strong, high performing team by surrounding oneself with top talent; constantly developing others and building robust succession plans to maintain healthy store leadership talent pools within store
Store Manager
Dick's Sporting Goods
Tampa, FL
12.2013 - 02.2024
- Runs the highest volume store in the Tampa market and has accelerated store revenue from $15M in annual sales to over $21.5M in 3 years
- Directly responsible for the development and retention of 110-140 teammates
- Drives above company average teammate engagement scores at 90% overall satisfaction
- Grand opened a new construction store that ranked number one company wide in key business performance metrics
- Cultivates multi-level leadership talent bench throughout the district by conducting leadership assessments and providing developmental feedback and support to candidates while serving as the individual development plan captain
- Serves as district wide Store Management trainer and co-management partner for leaders completing their CORE training programs
- Conducts monthly District Manager visits in locations to help improve the athlete and teammate experience
- Facilitates weekly district conference calls
- Acts as the Certified District Facilitator for the Tampa District which supports training and development of HR and leadership building courses
- Assisted with the new Head Coach certification rollout and helped to test and create the process of the MOD role
Store Manager
Best Buy
12.2008 - 12.2013
- Results driven leader with extensive experience in developing and leading highly effective teams, implementing strategy, executing business plans to drive customer service, sales, and overall P&L results
- Vast knowledge and experience of the changing retail environment and ever-changing needs of our customers
- Led stores ranging between 150-200 employees and over $65 million in annual sales
- Responsible for building and maintaining community relationships to enhance the brand while connecting directly with the area that we serve
- Responsible for delivering financial budgets by growing sales and effectively managing costs through solid operational processes and the reduction of shrink.
Education
DEGREE IN BUSINESS MANAGEMENT -
St. Clair Community College
MichiganSkills
- Employee supervision and motivation
- Store operations oversight
- Project management
- Operational process implementation
- Retail inventory management and shrink control
- Operational budgeting
- Selling skills professional
- Root cause analysis
- Financial administration
- Profit and loss accountability
- Cost analysis and savings
- Recruiting and hiring
- Supervision and training
- Cross-functional team management
KEY STRENGTHS
- Action oriented
- Talent development
- Decision quality
- Networking
- Drives engagement
- Planning and organization
- Business and Financial acumen
Timeline
Executive Director House of Sport
Dick’s Sporting Goods
02.2024 - Current
Store Manager
Dick's Sporting Goods
12.2013 - 02.2024
Store Manager
Best Buy
12.2008 - 12.2013
DEGREE IN BUSINESS MANAGEMENT -
St. Clair Community College