Roberta Dionisio
Alamosa,CO
Summary
Seasoned Lead Optician known for high productivity and efficient task completion. Possess specialized skills in precision lens fitting, customer service optimization, and inventory management. Excel in communication, problem-solving, and leadership, ensuring seamless operations and client satisfaction.
Overview
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Lead Optician
Europtics
Denver, CO
07.2019 - 09.2026
- Supervised optical dispensing and frame selection at Europtics luxury eyewear boutique
- Fitted eyeglasses using lens measurements, alignment checks, and comfort adjustments
- Interpreted prescriptions and explained lens options to patients
Manager Optician
Eye to Eye Care
Highlands Ranch, Colorado
01.2011 - 09.2019
- Managed eyewear orders, lab tickets, and prescription verification workflows
- Supervised optical dispensing and frame selection at Eye to Eye Care family eyewear
- Resolved fitting issues and service concerns with clear, professional communication
- Fitted eyeglasses using lens measurements, alignment checks, and comfort adjustments
- Interpreted prescriptions and explained lens options to patients
- Trained opticians on frame styling, measurements, and patient service standards
Education
San Diego College of Medical And Dental Assistants
San Diego, CA 01.2005 - 01.2006
Skills
- Optical dispensing
- Prescription interpretation
- Prescription verification
- Lens fitting
- Frame measurements
- Eyewear adjustment techniques
- Eyewear repair
- Eyeglass repair
- Frame fitting
- Multifocal lenses
- Progressive lenses expertise
- Frame selection assistance
- Frame styling
- Eyewear ordering
- Visual merchandising
- Retail sales
- Product upselling
- Insurance billing
- Transaction processing
- Patient service
- Customer service
- Problem resolution
- Problem-solving skills
- Detail orientation
- Effective communication
- Strong communication
- Communication
- Team leadership
- Motivational skills
- Teamwork and collaboration
- Adaptability and flexibility
- Time management abilities
- Product recommendations
- Product upselling
- Professional ethics
- Optical terminology
- Eyewear trends
- Communication
- Strong communication
- Eyewear repair
- Eyewear styling
Timeline
Lead Optician
Europtics
07.2019 - 09.2026
Manager Optician
Eye to Eye Care
01.2011 - 09.2019
San Diego College of Medical And Dental Assistants
01.2005 - 01.2006