Summary
Overview
Work History
Education
Skills
references
Timeline
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Roberta Hannan

Roberta Hannan

Summary

Document Management Specialist, providing general administrative back-up and other duties. More than 10 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience

Work History

Run Report Auditor

Sunstar Paramedics
03.2024 - Current
  • Provided detailed documentation on audit findings for EMS transport.
  • Maintain confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit.
  • Identify any incomplete, missing or erroneous information on PCR or in CAD system and facilitate correction prior to delivery to the county.
  • Participate in departmental and company meetings as required.

Medical Records

Evara Health
09.2022 - 12.2023
  • Streamlined medical record retrieval by implementing an efficient filing system.
  • Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
  • Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files into Epic database.
  • Utilized electronic medical record systems to store, retrieve and process patient data.

Document Coordinator

Homepoint Financial
01.2018 - 05.2022
  • Retrieved documents, scanned, and stored documents to our Loan Origination System
  • Checked scanned images to ensure quality
  • Prepared files for loan delivery to our warehouse custodian by following a strict time schedule
  • Processed Mail; Familiar with Original Notes, Allonge and Bailee letters
  • Improved document organization by implementing efficient filing systems and digital archiving techniques.
  • Worked extensively with Microsoft applications, DocVelocity, & Encompass
  • Scanned and processed documents, handle and sort mail, data entry, processing insurance claims, managing offsite documents, etc.

Document Coordinator

CCS Medical
01.2008 - 01.2017
  • Scanned and processed documents, handle and sort mail, data entry, processing insurance claims, managing offsite documents, etc.
  • Ensured accuracy of all documents by diligently proofreading, editing, and reviewing content before final submission.
  • Boosted efficiency by automating repetitive tasks related to document management using software tools and applications.
  • Played a key role in the successful transition from paper-based files to electronic records management systems, increasing overall accessibility of essential information for staff members.

Cashier & Customer Service Rep.

Publix
01.2003 - 01.2008
  • Customer service, check cashing, lotto, cash accountability and back office.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Cafeteria Baker

High Point Elementary
01.2003 - 01.2006
  • Prep, cook and serve school lunches, cleaning, set up and break down of equipment.
  • Operated and maintained bakery equipment, including ovens and mixers.

Cashier | Key Holder

Claire's Boutiques
01.2001 - 01.2002
  • Customer service, open/close, cash reconciliation, stocking, display design, up selling, managerial training, etc.

Quality Assurance Department Personnel

Marcom Technologies
01.1998 - 01.2001
  • Provided detailed documentation on audit findings for EMS transport.
  • Maintain confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit.
  • Identify any incomplete, missing or erroneous information on PCR or in CAD system and facilitate correction prior to delivery to the county.
  • Participate in departmental and company meetings as required.

Education

High School Diploma -

Newfield High School
Selden, NY
06.1995

Skills

  • Quality customer Service
  • Detailed and organized
  • Fujitsu and Kodak scanners
  • OCR doc software
  • Canon print and image press
  • Mail Meter Connect
  • DocVelocity
  • Encompass
  • Microsoft office
  • Insurance Verification
  • Customer Service
  • Computer Proficiency
  • Interpersonal Skills
  • Administrative Support
  • Organizational Skills
  • Multitasking Abilities
  • Data Entry Proficiency
  • Electronic Medical Record Software

references

Virginia Leapord

[727] 277.7088

Massiel Diaz

[682] 260.9063

Kimber Jennings

[727] 424.5075

Jennifer Witkoski

[727] 902.5211



Timeline

Run Report Auditor

Sunstar Paramedics
03.2024 - Current

Medical Records

Evara Health
09.2022 - 12.2023

Document Coordinator

Homepoint Financial
01.2018 - 05.2022

Document Coordinator

CCS Medical
01.2008 - 01.2017

Cashier & Customer Service Rep.

Publix
01.2003 - 01.2008

Cafeteria Baker

High Point Elementary
01.2003 - 01.2006

Cashier | Key Holder

Claire's Boutiques
01.2001 - 01.2002

Quality Assurance Department Personnel

Marcom Technologies
01.1998 - 01.2001

High School Diploma -

Newfield High School

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Roberta Hannan