Roberta Macalino
Queens
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
7
7
years of professional experience
Work History
CNA
Chandler Convalescent Hospital
11.2017 - 07.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Receptionist
CB Homecare Hospice
08.2022 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
No Degree - Marketing Management And Research
University of The East
Manila City03.2018
No Degree - Nursing Assistant
Allied Medical & Health Services, Inc.
Glendale, CA10.2016
High School Diploma -
Tarlac Montessori School
Tarlac City03.2010
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Basic Life Support
- Maintaining confidentiality
- Reliable team player
- Responding to emergencies
- Compassionate communication
- HIPAA Compliance
Timeline
Receptionist
CB Homecare Hospice
08.2022 - 10.2022
CNA
Chandler Convalescent Hospital
11.2017 - 07.2024
No Degree - Marketing Management And Research
University of The East
No Degree - Nursing Assistant
Allied Medical & Health Services, Inc.
High School Diploma -
Tarlac Montessori School
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