Roberta Nicholson
Dexter,MI
Summary
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
8
8
years of professional experience
Work History
Cashier
Kern Auto
Chelsea, MI
06.2019 - 07.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and vehicles after hours.
- Restocked and organized merchandise, made coffee, cleaned, dusted, and washed deli dishes.
- Printed fuel reports for night time fuel deliveries.
- Answered the phone after Auto Service hours.
General Manager
American Harley-Davidson
Ann Arbor, MI
08.1999 - 06.2006
- Managed budget implementations, employee reviews, training and schedules.
- Held weekly managers meetings to spend time with department managers discussing goals, deadlines, planning events and problem solving.
- Communicated with District Managers from Harley-Davidson Corporate.
- Provided detailed reports to the dealership owner. Worked directly with the accounting department to compile profit and loss statements as well as any accounting reports required for his 20 club meetings.
Education
Psychology / Social Work
Eastern Michigan University
Ypsilanti, MI08.1999
Psychology
Coastal Carolina Community College
Jacksonville, NC08.1998
General Studies
Washtenaw Community College
Ann Arbor, MI09.1995
Skills
- Mathematical Calculation and Reasoning
- Problem Anticipation and Resolution
- Focus and Follow-Through
- Money Handling
- Desktops, Laptops and Mobile Devices
Timeline
Cashier
Kern Auto
06.2019 - 07.2020
General Manager
American Harley-Davidson
08.1999 - 06.2006
Psychology / Social Work
Eastern Michigan University
Psychology
Coastal Carolina Community College
General Studies
Washtenaw Community College
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