Roberta O'Shea
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Realtor
Berkshire Hathaway HomeServices
McMurray, PA 15317
10.2023 - Current
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Communicated with clients to understand property needs and preferences.
- Coordinated appointments to show tenants and buyers prospective homes.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Cashier
Shop N Save Supermarket
Imperial, PA
09.2020 - 09.2022
- Used POS system to enter orders, process payments and issue receipts.
- Built relationships with customers to encourage repeat business.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Certified Medical Assistant
South Hills Pulmonary Associates
Pittsburgh, Pa
05.2008 - 05.2010
- Patient Vital signs, performed Pulmonary Function Test and instructed patients on proper use of medications
- Scheduling of appointments and office functions
- Traveled to satellite offices and prepare office for patients
- refilling of medications and new prescriptions
- discussing patient test results
- Patient insurance authorizations
- patient injections
Clinical Research Coordinator
Research Protocol Management Specialist
Pittsburgh, PA
04.2007 - 04.2008
- Performed Pulmonary Function Test according to study requirements
- Dispensed medication to patients according to study requirements
- Data Entry
- Scheduled patients appointments according to protocol
- screening subjects for eligibility using protocol specific inclusion and exclusion criteria, documenting each each potential participants eligibility or exclusion
Certified Medical Assistant
South Hills Pulmonary
Pittsburgh, PA
08.1999 - 04.2004
Certified Medical Assistant
West Penn Cardiologist
Pittsburgh, PA
08.1999 - 04.2004
- Completed EKGs and other tests based on patient presentation in office.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- performed stress test, holter monitors, set up pacemaker and defibrillator machines
- traveled to multiple satellite offices
- prepared charts for patient appointment
Education
Associate of Science - Nursing
Community College of Allegheny County
Pittsburgh, PASkills
Highly motivated
Works well independently and with others
Self driven and focused Strong communication skills
Customer oriented Exceptional organization skills
Proficient in microsoft Word and Excel
Timeline
Realtor
Berkshire Hathaway HomeServices
10.2023 - Current
Cashier
Shop N Save Supermarket
09.2020 - 09.2022
Certified Medical Assistant
South Hills Pulmonary Associates
05.2008 - 05.2010
Clinical Research Coordinator
Research Protocol Management Specialist
04.2007 - 04.2008
Certified Medical Assistant
South Hills Pulmonary
08.1999 - 04.2004
Certified Medical Assistant
West Penn Cardiologist
08.1999 - 04.2004
Associate of Science - Nursing
Community College of Allegheny County