Whitney Scott-Williams
Dallas,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Realtor
United Realty
07.2023 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Assistant Property Manager
ASAP Personnel
03.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with property management team to develop budget forecasts, aligning with financial goals and property needs.
Phlebotomist
CSL Plasma
01.2018 - 02.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Front Desk Receptionist
Heartis Arlington
03.2015 - 01.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
No Degree - All Lines Claims Adjuster
Insurance Adjuster Now
Grand Prairie 11-2024
No Degree - Real Estate
Champions School Of Real Estate
Fort Worth, TX06-2021
Associate of Arts - General Studies
Texas Southern University
Houston, TX08-2018
High School Diploma -
James Bowie High School
Arlington, TX06-2014
Skills
- Highly motivated
- Advanced oral and written communication skills
- Advanced computer skills
- Property valuation
- Coverage assessments
- Policy investigations
- Strong negotiation skills
- Tech-savvy mindset
- Xactimate
- Negotiation
- Client relations
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Public Adjuster Licensing–TEXAS Department of Financial Services or equivalent; necessary license to operate as a public adjuster in many states.
Timeline
Realtor
United Realty
07.2023 - Current
Assistant Property Manager
ASAP Personnel
03.2022 - Current
Phlebotomist
CSL Plasma
01.2018 - 02.2022
Front Desk Receptionist
Heartis Arlington
03.2015 - 01.2018
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Public Adjuster Licensing–TEXAS Department of Financial Services or equivalent; necessary license to operate as a public adjuster in many states.
No Degree - All Lines Claims Adjuster
Insurance Adjuster Now
No Degree - Real Estate
Champions School Of Real Estate
Associate of Arts - General Studies
Texas Southern University
High School Diploma -
James Bowie High School
Similar Profiles
William FrancoWilliam Franco
Realtor at United RealtyRealtor at United Realty
Luis VenturaLuis Ventura
Assistant Social Media Manager at United RealtyAssistant Social Media Manager at United Realty
Betty AllenBetty Allen
Real Estate Agent at United RealtyReal Estate Agent at United Realty