Roberta Smith

North Charleston,SC

Summary

Roberta is a dedicated professional with a Bachelor's in Health Service Administration and 12 years of experience in healthcare operations, specialising in Continuous Virtual Monitoring and Mental Health. As Lead II at the Medical University of South Carolina, she has consistently enhanced patient care and operational efficiency. She seamlessly blends technical proficiency with HR principles. Roberta is well-equipped to tackle HR challenges and propose effective solutions.

Overview

years of professional experience

Work History

Continuous Virtual Monitoring / Lead II

Medical University of South Carolina

01.2019 - Current

Proven expertise in healthcare operations, specializing in Continuous Virtual Monitoring and Mental Health
Strong leadership skills demonstrated as Lead II, enhancing patient care and operational efficiency
Proficient in a wide range of professional skills including clinical works, administrative operations, case management, and patient needs assessment.
Technically adept with IT skills in Microsoft Outlook, Word, and Excel, complementing administrative and operational tasks in healthcare settings.

Mental Health Technician

Palmetto Low County Behavioral Health

Charleston, SC

01.2012 - 01.2019

Contributed to the creation of personalized treatment plans, addressing unique patient needs and fostering recovery.
Kept a close eye on patient progress, recording behavioral changes and adjusting treatment plans as necessary.
Implemented crisis intervention and de-escalation strategies for patients in emotional distress or displaying aggressive behaviors.

Education

Bachelors of Science - Health Services Administration

Strayer University

09.2023

Skills

Safety and Compliance
Crisis Management
Administrative and Case Management
Record Management

Technical Proficiency
Microsoft Office
Outlook
Word
Excel

Timeline