Roberta Stepp
Brandon,FL
Summary
I am a Coach Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
21
21
years of professional experience
Work History
Coach
Walmart
Brandon, FL
02.2004 - Current
- Created individualized plans and monitored progress of athletes towards set objectives.
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Enforced company policies and procedures to strengthen operational standards across departments.
Education
GED -
Adult And Career Service Center
Tampa, FL02-2017
Skills
- Customer Service
- Adaptability
- Leadership
- Attention to detail
- Building Relationships
- Planning Abilities
- Staff Management
- Financial services
- Planning to improve
- Program Leadership
- Performance Evaluation
- Operations Management
Timeline
Coach
Walmart
02.2004 - Current
GED -
Adult And Career Service Center