Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Roberta Studtman
Coon Rapids,MN
Work Preference
Summary
Dynamic and compassionate professional with extensive experience as a House Manager at Dungarvin, Minnesota. Proven ability in accurate recordkeeping and patient care, enhancing resident satisfaction through individualized care plans. Skilled in vital signs monitoring and fostering trust with patients, ensuring a safe and supportive environment.
Overview
22
22
years of professional experience
Work History
Bus Operator
1st Class Transportation
07.2018 - Current
- Operated buses safely while adhering to traffic regulations and company policies.
- Assisted passengers with boarding, disembarking, and addressing inquiries or concerns.
- Monitored vehicle performance and reported maintenance needs to ensure safety standards.
- Maintained cleanliness and organization of bus interiors for passenger comfort.
- Engaged with diverse passenger groups, enhancing customer service experience through effective communication.
- Participated in training sessions on safety protocols and operational procedures to improve skills.
- Maintained a clean and safe bus environment for the comfort of all passengers.
House Manager
Dungarvin, Minnesota
03.2004 - 06.2016
- Supervised daily operations and logistics for residential support services.
- Coordinated staff schedules to ensure optimal coverage and service delivery.
- Developed and implemented individualized care plans tailored to residents' needs.
- Monitored compliance with state regulations and agency policies in all operations.
- Trained new staff on best practices for resident care and safety protocols.
- Led team meetings to discuss performance improvements and enhance service quality.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Developed individualized care plans, enhancing resident satisfaction and well-being.
- Trained and mentored staff on best practices in care delivery and documentation.
- Coordinated scheduling for staff and activities, optimizing resource allocation.
- Provided direct patient care, assisting with activities of daily living and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff to enhance patient safety.
- Documented patient progress accurately in electronic health records for effective communication.
- Developed strong relationships with patients, fostering trust and improving overall satisfaction.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
No Degree - Nursing
Anoka-Ramsey Community College
Minneapolis, MN06-2028
High School Diploma -
Sibley East
Arlington, MN06-1995
Skills
- Accurate recordkeeping
- Time management
- Patient care
- Vital signs monitoring
- Basic life support
- Feeding assistance
- Dressing assistance
- Compassion and empathy
Timeline
Bus Operator
1st Class Transportation
07.2018 - Current
House Manager
Dungarvin, Minnesota
03.2004 - 06.2016
No Degree - Nursing
Anoka-Ramsey Community College
High School Diploma -
Sibley East
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