ROBERT C. (CHRIS) DENTON
ROCKY MOUNT,North Carolina
Overview
41
41
years of professional experience
Work History
General Manager
Peoples Building Supply
11.2021 - Current
- Assisted in daily operations, ensuring efficiency and compliance with company policies.
- Supported team members in implementing operational procedures and best practices.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Assistant Manager
Peoples Building Supply
10.2010 - 11.2021
- Implemented inventory control measures, reducing discrepancies and improving stock management accuracy.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
Associate - Contractor Sales
Peoples Building Supply
03.2003 - 10.2010
- Developed and maintained strong relationships with contractors to drive sales growth.
- Analyzed market trends to identify opportunities for product promotion and expansion.
- Collaborated with internal teams to ensure timely delivery of products and services.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed a portfolio of key accounts, ensuring consistent communication and high levels of satisfaction throughout the entire sales process.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and emerging technologies to stay competitive in the market.
Sales Associate
Central Building Supply
02.2000 - 03.2003
Sales Associate
Peoples Building Supply
08.1989 - 02.2000
Sales Associate
Central Building Supply
05.1986 - 08.1989
Sales Associate
Carter Lumber Company
09.1984 - 05.1986
Education
High School Diploma -
Nash Community College
Rocky Mount, NCSkills
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Customer relations
- Inventory control
- Verbal and written communication
- Administrative skills
- Deadline oriented
- Vendor relationships
- Facility management
- Purchasing
- Sales expertise
- Sound judgment
- Vendor sourcing & negotiations
Timeline
General Manager
Peoples Building Supply
11.2021 - Current
Assistant Manager
Peoples Building Supply
10.2010 - 11.2021
Associate - Contractor Sales
Peoples Building Supply
03.2003 - 10.2010
Sales Associate
Central Building Supply
02.2000 - 03.2003
Sales Associate
Peoples Building Supply
08.1989 - 02.2000
Sales Associate
Central Building Supply
05.1986 - 08.1989
Sales Associate
Carter Lumber Company
09.1984 - 05.1986
High School Diploma -
Nash Community College
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