Robert “Chase” Burgess
Lake Charles,LA
Summary
Dynamic Senior Account Manager with a proven track record at Saber Power Services, driving revenue growth through strategic account management and exceptional customer relations. Expert in identifying upsell opportunities and fostering long-term partnerships, leveraging strong teamwork and service knowledge to exceed client expectations and enhance market share.
Overview
14
14
years of professional experience
Work History
Senior Account Manager
Saber Power Services
Orange, TX
06.2021 - Current
- Expanded market share by identifying new business opportunities and securing high-value accounts.
- Built account growth plans, identified upsell opportunities, and strengthened long-term relationships.
- Worked with estimating teams to prepare accurate quotes, proposals, and follow-up correspondence for client opportunities.
- Coordinated order processing with internal teams to support timely fulfillment and issue resolution.
- Worked with operations teams to align service delivery with client expectations.
- Negotiated solutions with clients and internal teams to balance expectations with operational limits.
- Coached junior account management professionals to build skills and support revenue growth.
Industrial Sales Representative
Sunbelt Rentals Power and Hvac
Sulphur, LA
04.2012 - 06.2021
- Prospected industrial accounts and identified power, HVAC, and temperature control rental opportunities.
- Developed customer relationships to support repeat business and long-term account growth.
- Prepared equipment rental quotes aligned with project specifications and customer requirements.
- Collaborated with branch operations to coordinate delivery, setup, and equipment
- Documented customer interactions and sales activity in CRM systems for consistent account management.
- Generated new leads through cold calling, networking events, and trade shows for enhanced revenue growth.
- Developed tailored sales strategies for individual clients based on their unique needs and requirements.
Education
Bachelor of Science - Business Administration
McNeese State University
Lake Charles, LATimeline
Senior Account Manager
Saber Power Services
06.2021 - Current
Industrial Sales Representative
Sunbelt Rentals Power and Hvac
04.2012 - 06.2021
Bachelor of Science - Business Administration
McNeese State University