ROBERT Pagac

• Trained, mentored and motivated employees to maximize team productivity.
• Engaged employees to create safe, energetic work environment through feedback and recognition.
• Oversaw implementation of procedures, goals and objectives within operations.
• Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
• Built strong operational teams to meet process and production demands.
• Identified areas of deficiency and performed root-cause analysis to solve problems.
• Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.

Answered calls from company man and set up crew to go on jobs. Also set up the proper paper work Jha's, Jsa's. Also entered jobs in wpts.

I did alot of ordering of supplies, also was dispatcher at the time.

• Identified locations and needs of callers to accurately send assistance.
• Managed daily delivery and work schedules to maximize coverage.
• Trained employees on triaging and dispatching procedures to properly handle daily calls.

• Utilized effective communication skills to deliver instructions to crews and build collaborative groups focused on accomplishing goals on tight schedules.
• Kept crew members on task at diverse sites and prepared schedules to carry out accurate work at required times.
• Identified operating issues with service rigs and troubleshoot problems to identify root causes, resolve faults and return full functionality.

• Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.