Robert J. Elder
Highland,CA
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocates build strategic partnerships, advocate for clients, and advance change for needy communities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Social Services Practitioner
County Of Riverside
09.2022 - 08.2023
- Secured housing, medical care, and client employment by collaborating with various community agencies.
- Provided social work services, individual and family therapy, and referrals.
- Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
- Testified under oath as a child advocate in family court to assist with child custody decisions.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse, and rehabilitation issues.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources, and connecting with other family support services.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Conducted outreach to families and other community partners to identify ways to address social, emotional, and behavioral needs.
- Developed and implemented programs to support children's mental health and well-being.
Assistant Teacher
State Of CA
07.2013 - 05.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Developed and implemented classroom routines to address varying student needs.
- Supported teacher in preparing individualized learning plans for underperforming students.
Deputy Probation Officer II
County of Los Angeles
01.1999 - 01.2011
- Provided leadership supervision for 15+ employees preparing petitions and court reports
- Counseling and/or family crisis intervention to 7 probation clients monthly
- Conducted special investigations of client/employee incidents
- Developed teams to handle conflict issues and used community resources to meet client needs
- Organized and collaborated with professionals in training clients for community employment
- Managed facility in the absence of Director.
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Completed reports on behalf of court and associated legal entities.
- Wrote progress reports and testified under oath at court hearings.
- Maintained compliance with all legal statutes, policies and procedures.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Helped resolve probationer issues with housing, employment and healthcare.
- Gathered information from people in community, family members and agencies about conduct of probationers.
- Coordinated community and job placement resources.
- Compiled information from law enforcement and conducted interviews with youth offenders.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Arranged substance abuse rehabilitation for offenders.
Fraud Investigator
Bank of America
01.1995 - 01.1999
- Reviewed and processed 60+ forgery claims weekly
- Investigated customer claims of loss due to fraudulent activity
- Handled customer inquires regarding status of claims
- Made decisions on claims
- Responsible for Financial Information Transfer system database
- Distributed management accounting reports
- Processed customer remittance payments.
- Conducted prompt and thorough investigations on referred files.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Evaluated customer data to identify and prevent fraudulent activities.
- Produced detailed reports of fraud investigations and presented findings to senior management.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Established and maintained positive working relationships with external law enforcement agencies to support fraud investigations.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
Education
M.A - Business Management
University of Redlands
Redlands, CAB.S - Criminal Justice
CA State University
Los Angeles, CASkills
- COMPUTER
- Microsoft Word, Excel, PowerPoint, Outlook
- Behavioral Therapy
- Client Guidance
- Youth Outreach
- Program Operations
- Conflict Resolution
- Abuse Investigation
Affiliations
Association of Certified Fraud Investigators
Timeline
Social Services Practitioner
County Of Riverside
09.2022 - 08.2023
Assistant Teacher
State Of CA
07.2013 - 05.2022
Deputy Probation Officer II
County of Los Angeles
01.1999 - 01.2011
Fraud Investigator
Bank of America
01.1995 - 01.1999
M.A - Business Management
University of Redlands
B.S - Criminal Justice
CA State University
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