Robert K Bennett
Herriman,UT
Summary
Goal-oriented manager with distinguished experience in business verticals and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Senior Business Account Executive
Comcast
Sandy, UT
01.2022 - Current
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Business Account Manager
Verizon
Herriman, UT
10.2020 - Current
- Built relationships with customers and community to establish long-term business growth.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
SMB Manager
Verizon
Salt Lake City, UT
10.2019 - 10.2020
- Identified opportunities for growth within Utah territory and collaborated with sales teams to reach sales goal.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
General Manager
Verizon
Salt Lake City, UT
06.2018 - 10.2019
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Wireless Solutions Manager
Verizon
Salt Lake City, UT
04.2016 - 06.2018
- Aligned multi-teams efforts behind unified solution promotion strategies, creating overarching strategies for customer guidance and communication.
- Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
- Helped customers choose solutions suited to specific business needs by offering insight into available product or service options.
Solutions Specialist
Verizon Wireless
St. George, UT
10.2014 - 04.2016
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Trained and mentored new sales representatives.
Sales Representative
Verizon Wireless Mybullfrog.com
Cedar City, UT
06.2012 - 10.2014
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Customer Service
Convergys, AT&T
Cedar City, UT
04.2009 - 04.2011
- Developed employee skills development guidelines to deliver best-in-class customer experience.
- Informed customers of sales promotions and services, warranties or terms of sale, and refunds or exchanges.
- Processed information with high level of accuracy to satisfy client's needs.
Education
Bachelor of Science - Criminal Justice
Southern Utah University
Cedar City, UT05.2013
High School Diploma -
Millard High School
Fillmore, UT05.2006
Skills
- Accomplished manager
- Sales presentations
- Solution selling
- Strategic account development
- Territory Management
- Coaching and mentoring
- Analytical problem solver
Additional Information
ACCOMPLISHMENTS :
- Eagle Scout
- Honorable mention in football (Millard High School)
- National Society of Collegiate Scholars
- Rockstar Winner
- LDS Mission
- 3 Time Team Wrestling State Champ
- Army National Guard (Coined for Service and Excellence)
- Credo Award Winner
- Q3 True North (General Manager, Verizon)
Timeline
Senior Business Account Executive
Comcast
01.2022 - Current
Business Account Manager
Verizon
10.2020 - Current
SMB Manager
Verizon
10.2019 - 10.2020
General Manager
Verizon
06.2018 - 10.2019
Wireless Solutions Manager
Verizon
04.2016 - 06.2018
Solutions Specialist
Verizon Wireless
10.2014 - 04.2016
Sales Representative
Verizon Wireless Mybullfrog.com
06.2012 - 10.2014
Customer Service
Convergys, AT&T
04.2009 - 04.2011
Bachelor of Science - Criminal Justice
Southern Utah University
High School Diploma -
Millard High School
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