Summary
Overview
Work History
Education
Skills
Timeline
Certified Eagle Scout
Generic

Robert Lee Daugherty

Owenton,KY

Summary

Dynamic small business owner with a proven track record in customer relations and operational efficiency. Expertise in quality assurance and staff training, driving improved service delivery and customer satisfaction.

Overview

21
21
years of professional experience

Work History

Owner

Daugherty's Cleaners/Regal Tuxedo
Knoxville, TN
09.2015 - Current
  • Streamlined operations for efficient garment cleaning and pressing services.
  • Managed inventory control, ensuring optimal stock levels of cleaning supplies and tuxedo rentals.
  • Implemented quality assurance protocols to enhance customer satisfaction and service reliability.
  • Trained and mentored staff on best practices in garment care and customer service techniques.

Procurement Manager

Norco/D&I Enterprises, Inc.
Oak Ridge, TN
08.2009 - 08.2015
  • Developed procurement strategies to optimize supply chain efficiency and cost-effectiveness.
  • Led supplier negotiations to secure favorable terms and enhance product quality.
  • Implemented inventory management systems to streamline purchasing processes and reduce excess stock.
  • Analyzed market trends to inform strategic sourcing decisions and mitigate risks.

Outside Sales Representative

Norco/D&I Enterprises, Inc.
Oak Ridge, TN
01.2005 - 07.2009
  • Cultivated and maintained relationships with clients to drive sales growth.
  • Conducted market research to identify new opportunities and trends.
  • Delivered product presentations, showcasing features and benefits to prospective customers.
  • Collaborated with marketing teams to develop promotional strategies that increased brand awareness.

Education

Bachelor of Arts - Psychology/Business Economics

University of Tennessee At Knoxville
Knoxville

Associate of Arts - Clinical Psychology

Pellissippi State Community College
Knoxville, TN

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Owner

Daugherty's Cleaners/Regal Tuxedo
09.2015 - Current

Procurement Manager

Norco/D&I Enterprises, Inc.
08.2009 - 08.2015

Outside Sales Representative

Norco/D&I Enterprises, Inc.
01.2005 - 07.2009

Bachelor of Arts - Psychology/Business Economics

University of Tennessee At Knoxville

Associate of Arts - Clinical Psychology

Pellissippi State Community College

Certified Eagle Scout

I have been involved in Boy Scouts of America ever since my youth.  Words cant express the life skills you gain from being in it all through my childhood years.  I Recommend any youth to gain experience in any of these related organizations.

Robert Lee Daugherty