Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roberto Alarcon

Santa Clara,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Officer

Surefox
08.2023 - Current
  • Checked for safety hazards and took corrective action when necessary
  • Monitored surveillance cameras and responded to suspicious activity
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
  • Enforced access control measures in accordance with established procedures
  • Maintained accurate logs of all security related activities
  • Performed first aid and CPR when necessary during emergency situations
  • Greeted staff, guests, vendors, contractors
  • Upon arrival at the facility entrance
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises
  • Warned persons of rule infractions or violations and evicted violators from premises.

Auto Detailer

Mercedes-Benz of Steven's Creek
08.2022 - 07.2023
  • Ensured that all equipment used was properly maintained in good condition
  • Developed comprehensive checklists for use during inspections to ensure nothing was missed
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Adhered to safety procedures and protocols when using equipment and moving hazardous chemicals
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Valet Parking Attendant

Tesla It Solutions
03.2021 - 06.2022
  • Retrieved guest vehicles quickly to avoid long wait times
  • Inspected vehicle to verify pristine appearance for customer
  • Maintained cleanliness, neatness and organization of customer areas
  • Reported unusual or unsafe situations to security for immediate attention
  • Patrolled parking areas and monitored car safety to prevent theft and damage
  • Greeted customers entering store and directed towards appropriate departments to aid in prompt location of desired products or service providers.

Sales Associate

Home Depot
07.2021 - 03.2022
  • Maintained up-to-date knowledge of store merchandise and policies
  • Built relationships with customers to encourage repeat business
  • Demonstrated product expertise and directed guests to product locations
  • Promoted safe working conditions by monitoring safety procedures and equipment
  • Worked additional hours and shifts to meet tight deadlines during peak periods
  • Juggled multiple projects and tasks to ensure high quality and timely manner.

Sales Associate

Tj Maxx
09.2020 - 06.2021
  • Worked closely with front-end staff to assist customers
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Learned roles of other departments to provide coverage and keep store operational
  • Built and maintained working relationships with peers and upper management
  • Operate POS cash register, handling 60 transactions on average daily
  • Answered customer questions and provided store information.

Education

High School Diploma -

Adrian Wilcox High School
Santa Clara, CA

Skills

  • Bilingual
  • Guest Relations
  • Resourceful
  • Assertiveness
  • Conflict Management
  • Flexible Schedule
  • Willingness to learn
  • Punctuality and work ethic
  • Multitasking and Prioritization
  • Strong communicational skills
  • Friendly, Positive Attitude
  • Safety and Security

Certification

  • BSIS Guard Card 2023
  • CPR & First Aid Training - 2023

Timeline

Security Officer

Surefox
08.2023 - Current

Auto Detailer

Mercedes-Benz of Steven's Creek
08.2022 - 07.2023

Sales Associate

Home Depot
07.2021 - 03.2022

Valet Parking Attendant

Tesla It Solutions
03.2021 - 06.2022

Sales Associate

Tj Maxx
09.2020 - 06.2021

High School Diploma -

Adrian Wilcox High School

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Roberto Alarcon