Roberto Camilo Gonzalez
Hialeah
Summary
Reliable and hardworking bilingual warehouse professional with experience in fast-paced logistics environments. Seeking a warehouse associate position to contribute strong organizational skills, attention to detail, and a team-oriented mindset.
On the customer service side, Offering excellent interpersonal skills and passion for helping customers. Brings ability to quickly learn and understand sales techniques and customer service best practices. Ready to use and develop communication and problem-solving skills in Customer Service Sales Specialist role.
Overview
2
2
years of professional experience
Work History
Customer Service
Menchie's Frozen Yogurt
08.2024 - Current
- Trained new workers in sales, customer service, and safety.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Delivered exceptional customer service, addressing concerns promptly and resolving issues efficiently.
- Met customer service objectives by providing superior customer service to English/Spanish-speaking customers.
Warehouse Associate
MR. GLASS
12.2023 - Current
- Handle daily shipping, receiving, stocking, and inventory tasks efficiently.
- Ensure accuracy in order fulfillment and maintain clean, organized workspaces.
- Collaborate with team members to meet tight deadlines and improve workflow efficiency.
Education
High School Diploma -
Miami Lakes Senior High School
Miami Lakes, FL06.2024
Skills
- Fluent in English and Spanish
- Order picking and packing
- Inventory control
- Shipping & receiving
- Team collaboration
- Basic computer and scanner usage
- Friendly customer service
- Cash register operation
- Product knowledge
- Inventory management
- Merchandise restocking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service
Menchie's Frozen Yogurt
08.2024 - Current
Warehouse Associate
MR. GLASS
12.2023 - Current
High School Diploma -
Miami Lakes Senior High School
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