Open To Work
ROBERTO CARDOSO JR.
Orange Park
Summary
Dedicated professional with a talent for building strong client relationships and delivering tailored solutions. Recognized for effective communication, proactive follow-ups, and commitment to customer satisfaction, fostering long-term loyalty and repeat business.
Overview
38
38
years of professional experience
Work History
Home Evaluator
Arrow Exterminators
08.2020 - Current
- Meet new clients and work on prospective business deals.
- Scheduling appointments and performing prompt follow-up.
- Built a strong rapport and network with potential residential customers.
- Survey, estimate, and counsel clients on their pest control options.
- Perform Home Evaluations, assessing damage, and offer solutions and recommend appropriate services with honesty, clarity, and accuracy.
Sr. Sales Representative
Florida Environmental Pest Management
07.2015 - 07.2020
- Developing new clients and tracking business development by closing new business deals, coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.
- Sells pest control services to homeowners and commercial customers.
- Selects prospects in assigned territory from account file and list of firms with possible need, and from potential customers who have requested service; calls on prospect to explain service; inspects premises to ascertain presence of vermin.
- Prepares contract for customers, including such information as name of pest, area of infestation, and remedy required, based on knowledge of pest, structural damage, kinds of insecticides, and conditions conducive to pest development; quotes price, obtains consent of customer, and schedules exterminator to initiate treatment.
- Ongoing management of current accounts.
General Manager Owner /Catering Director
Havana Grill
Cary
01.2007 - 01.2015
- Managed all aspects of a new restaurant opening, including permitting, licenses, kitchen, dining, and patio layouts.
- Menus, recipes, food cost, design, and POS system configuration.
- Hiring and training.
- Opening in May 2007 with a beer and wine license on time.
- Two managers and 14 employees.
- Increasing sales and catering events by 15% annually.
- Making it a landmark and a well-respected family-oriented restaurant.
- Winner of several awards and recognized by locals.
- Managed all aspects of a new restaurant opening, including permitting, licenses, kitchen, dining, and patio layouts.
- Catering references upon request.
Loan Officer/Residential Consultant
Stockton Turner & Anastacio Mortgage Lenders
01.2003 - 01.2006
- Approve loans within specified limits and refer loan applications outside those limits to management for approval.
- Meet with applicants to obtain information for loan applications and to answer questions about the process.
- Analyze applicants' financial status, credit, and property evaluations to determine the feasibility of granting loans.
- Educate customers on the different types of loans and credit options that are available, as well as the terms of those services.
Century 21 Continental
01.1998 - 01.2006
- Work with property buyers or sellers and help them navigate the complex nature of the property market.
- Talk with clients to find out what kind of property they want and what they are willing to sell or pay, and any specific amenities they are seeking.
- Find properties that suit my client's needs.
- Residential and Commercial Real Estate specializing in the Restaurant commercial sales.
General Manager/Owner
Fritas Domino Restaurant
Miami
01.1991 - 01.1997
- Purchased a 72-seat Cuban American restaurant with a wine and liquor license and eight employees.
- Managed all operations, including sales, promotions, advertising, business development, and record keeping, with bottom-line profit and loss responsibility.
- Increased annual sales by 40% by the 2nd year of operation sales over $400k.
- Coordinated the design, layout, and opening of a 2nd 90-seat restaurant in Downtown Miami (1993) and employed a staff of fourteen.
- Sales over $500k.
Director of Operations
Gabe’s Restaurant
Miami
01.1988 - 01.1991
- Managed all operations, including sales, promotions, advertising, business development, and record keeping, with bottom-line profit and loss responsibility for four restaurants, 15 Managers, and 90 employees with sales over $5.5 million.
- Started as General Manager of a single restaurant and supervised a staff of thirty (4/88-12/88).
- Was promoted to Director of Operations (88-90) with responsibility for coordinating the opening of a new restaurant, including hiring and training employees, organizing the layout of the dining room and kitchen, designing and purchasing new equipment, and supervising the construction.
Assistant Manager
Burger King
Miami
- Responsible for managing the daily operations, including the selection, development, and performance management of employees.
- In addition, they oversee the inventory and ordering of food and supplies, scheduling, hiring, training, and optimizing profits, and ensure that guests are satisfied with their dining experience.
Education
QualityPro Certification -
School of Structural Fumigation -
UF-IFAS
Sales Skills - law, and practices
GOLD COAST SCHOOL of REAL ESTATE
Mortgage Lending Schools - Law, sales, mortgage calculators, Rates, Qualifying Ratios, Underwriting, and Loan Approvals
BURT ROGET'S
Skills
- Developing floor plans
- Forecasting and Goal Setting
- Coordinating marketing presentation
- Pipeline Management
- Developing new clients
- Self-Motivation
- Problem-Solving Skills
- Liaison between client and vendor
- Team work
- Excellent communication
- Sales record-keeping
- Sales Fundamentals
- Assuring client satisfaction
- Compliance with state and local regulations
- Active Listening
- Networking
- Growth Mindset
- Flexibility
- Dedication
- Prospecting and Lead Generation
- Effective sales presentation highlighting the advantages of a product or service
Languages
- Spoken and written fluency in Spanish
- Spoken and written fluency in English
- Spoken and written fluency in Spanish
Additional Skills And Achievements
- 2021, 2022, 2023 Region 9 Top Producer
- Century 21 Salesperson of the year 1998, 1999, 2000, 2001
- 2013 North Carolina Latino Businessman of the Year
Training And Education
- QualityPro Certification, 01/01/20
- UF-IFAS, School of Structural Fumigation, 01/01/19
- GOLD COAST SCHOOL of REAL ESTATE, 01/01/97, Sales Skills, law, and practices
- BURT ROGET'S MORTGAGE LENDING SCHOOLS, 01/01/03, Law, sales, mortgage calculators, Rates, Qualifying Ratios, Underwriting, and Loan Approvals
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$55000/yr - $200000/yrTimeline
Home Evaluator
Arrow Exterminators
08.2020 - Current
Sr. Sales Representative
Florida Environmental Pest Management
07.2015 - 07.2020
General Manager Owner /Catering Director
Havana Grill
01.2007 - 01.2015
Loan Officer/Residential Consultant
Stockton Turner & Anastacio Mortgage Lenders
01.2003 - 01.2006
Century 21 Continental
01.1998 - 01.2006
General Manager/Owner
Fritas Domino Restaurant
01.1991 - 01.1997
Director of Operations
Gabe’s Restaurant
01.1988 - 01.1991
Assistant Manager
Burger King
QualityPro Certification -
School of Structural Fumigation -
UF-IFAS
Sales Skills - law, and practices
GOLD COAST SCHOOL of REAL ESTATE
Mortgage Lending Schools - Law, sales, mortgage calculators, Rates, Qualifying Ratios, Underwriting, and Loan Approvals
BURT ROGET'S